Dubai, x,
United Arab Emirates
ABB industries FZE Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ABB industries FZE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ABB industries FZE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABB industries FZE has purchased the following applications: SAP S/4 HANA - Sales and Distribution (SD) for Supply Chain Management in 2019, Salesforce Krux DMP for Data Management Platform in 2019, Quantil CDN360 for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABB industries FZE is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABB industries FZE revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABB industries FZE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA - Sales and Distribution (SD) | Supply Chain Management | SCM | n/a | 2019 | 2020 |
In 2019, ABB industries FZE implemented SAP S/4 HANA - Sales and Distribution (SD) as part of its Supply Chain Management initiative, migrating transactional and master data from SAP ERP ECC 6.0 to the SAP S/4 HANA core. The engagement concentrated on consolidating order-to-cash and service order processes for ABB industries FZE operations in the United Arab Emirates, aligning SD functionality with the companys Services domain.
The SAP S/4 HANA - Sales and Distribution (SD) deployment covered core SD capabilities including order management, pricing, delivery and billing, with configuration work aligned to service management processes in the Services CS domain. Implementation tasks emphasized master data harmonization, sales document configuration, pricing procedures and billing flows to support commercial sales and service order lifecycles.
Operational scope included Sales, Order Management and Services teams within ABB industries FZE, with domain architecture and standards driven by ABBs SAP Global Domain Architect for Order Management and Services. The S/4 deployment acted as the central transactional system within the SAP landscape, inheriting business processes and data structures from SAP ERP ECC 6.0 during cutover and consolidation.
Governance was centralized under the SAP Global Domain Architect role, establishing configuration standards, master data governance and order management process controls across SD and CS domains. Rollout emphasized domain-level controls and phased cutover sequencing to preserve transactional integrity and continuity of service order operations.
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Transportation Management | SCM |
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2013 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Krux DMP | Data Management Platform | CRM | n/a | 2019 | 2019 |
In 2019, ABB industries FZE deployed Salesforce Krux DMP as a Data Management Platform on its public website. The deployment focuses on capturing on‑site behavioral signals and first party audience attributes through site tagging to establish a centralized audience layer for digital teams.
Salesforce Krux DMP was configured with core Data Management Platform capabilities including data ingestion from web events, audience segmentation and profile stitching, and audience activation for downstream use. Configuration emphasized client side tag implementation and server side signal collection to populate persistent audience profiles and segmentation logic.
The implementation is instrumented directly in the company website to support marketing and digital analytics workflows, providing a shared audience store for marketing, digital analytics and web operations. Operational coverage centers on on‑site data capture, audience build processes, and activation channels tied to the site environment.
Governance and operational controls were established to manage tag governance, consent capture alignment and role based access for audience management, ensuring consistent data quality and privacy handling across the website using Salesforce Krux DMP.
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantil | Legacy | Quantil CDN360 | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
In 2021, ABB industries FZE deployed Quantil CDN360 to serve and manage delivery of content on its public website. ABB industries FZE uses Quantil CDN360, a Content Delivery Network, as the application responsible for web asset delivery and public content distribution.
The Quantil CDN360 implementation leverages standard Content Delivery Network capabilities, including edge caching and origin fetch configuration, cache-control policy management, TLS certificate termination and HTTP2 support, plus compression and content purging controls exposed through the CDN360 management interface. Functional capabilities in use align with typical CDN workflows for static asset caching, dynamic content acceleration, and cache invalidation orchestration.
Operational scope is focused on the company website and public-facing web channels, with business functions such as web operations, digital marketing, and content publishing interacting with the Quantil CDN360 configuration and delivery controls. Integrations with backend origin systems or additional infrastructure were not specified in the source, so the implementation narrative centers on CDN-centric delivery and control points.
Governance and operational processes around the Quantil CDN360 deployment are consistent with content delivery practices, including centralized management of cache rules, certificate lifecycle procedures, and staged changes to DNS and traffic routing during rollout. The implementation positions Quantil CDN360 as the primary Content Delivery Network for ABB industries FZE web delivery operations.
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