Shah Alam, 40150,
Malaysia
Abbott Malaysia Technographics
Abbott Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbott Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Abbott Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbott Malaysia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Workday HCM for Core HR in 2016, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbott Malaysia is running and its propensity to invest more and deepen its relationship with SAP , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbott Malaysia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbott Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abbott Malaysia Tech Stack and Enterprise Applications
Abbott Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2018 |
In 2015, Abbott Malaysia implemented SAP ERP ECC 6.0. SAP ERP ECC 6.0 serves as the ERP Financial backbone for order to cash and sales order processing at the site, positioning Abbott Malaysia SAP ERP ECC 6.0 ERP Financial to support customer order intake and sales operations.
The implementation centers on order intake workflows and sales order entry, with configuration aligned to order management and sales order modules within SAP ERP ECC 6.0. Order Intake Representatives are responsible for processing inbound purchase orders into the system, maintaining data accuracy of all sales order information entered into SAP ERP ECC 6.0, and executing applicable Quality System processes.
Data capture and integration points explicitly include Fax and Email intake, Esker Fax Automation, EDI interfaces, and salesforce.com CRM, which feed structured order data into SAP ERP ECC 6.0 for downstream financial posting and fulfillment orchestration. Workflow exceptions are elevated to Order Escalation Specialists in Orlando, Florida for unresolved orders, indicating cross‑regional operational coordination and exception management linked to the SAP sales order lifecycle.
Operational governance emphasizes adherence to Service Level Agreements established by Alere North America, LLC, daily supervisory communication to meet order processing requirements, and alignment to quality procedures. The implementation impacts customer service, sales operations, and finance teams, embedding process management, priority setting, and problem solving within the SAP ERP ECC 6.0 driven order to cash workflow.
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ERP Financial | ERP |
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2022 | 2023 |
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Abbott Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2018 |
In 2016, Abbott Malaysia implemented Workday HCM as its Core HR system. The Workday HCM deployment centralized HR system and reporting functions, embedding a structured goal setting module and an annual goal assessment workflow to ensure assessments were completed per required timelines. The implementation designated HR and line managers as accountable parties for goal setting requirements, and provisioned performance coaching tools to support manager-led performance improvement efforts.
Configuration work focused on standardizing goal workflows, performance review forms, and reporting views used by HR to track completion status and by managers to conduct assessments. Operational scope covered Abbott Malaysia’s HR organization and approximately 1,900 employees in Malaysia, with Workday HCM supporting HR, talent management, and line management business functions. Governance established role-based responsibilities for HR administrators and line managers, incorporated process checkpoints for annual assessment timelines, and used reporting controls to monitor adherence to the goal setting and assessment processes.
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Employee Experience, Employee Engagement | HCM |
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2020 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2018 |
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Abbott Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Abbott Malaysia implemented Adobe Experience Manager as its Digital Asset Management solution on the corporate website. The Adobe Experience Manager deployment centralized web-facing media into a governed asset repository, enabling metadata-driven search, automated rendition generation, versioning, and integration with web publishing workflows to streamline content delivery.
The implementation covers marketing and digital channel use, with configuration focused on metadata schema, taxonomy, role-based access controls, and approval workflows to support asset lifecycle management. Abbott Malaysia Adobe Experience Manager Digital Asset Management supports marketing, brand, and digital content operations, and the deployment emphasizes governance around metadata and publishing workflows rather than point integrations with other named systems.
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Abbott Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Abbott Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abbott Malaysia
Apps Being Evaluated by Abbott Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||