San Marcos, 94404, CA,
United States
ABD Insurance and Financial Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ABD Insurance and Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 ABD Insurance and Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABD Insurance and Financial Services has purchased the following applications: Vertafore RiskMatch for Analytics and BI in 2019, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABD Insurance and Financial Services is running and its propensity to invest more and deepen its relationship with Vertafore , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABD Insurance and Financial Services revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABD Insurance and Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore RiskMatch | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, ABD Insurance and Financial Services implemented Vertafore RiskMatch as a core Analytics and BI capability. Brent Rineck joined ABD early on as CIO and directed strategic technology planning that positioned RiskMatch among the newest pieces of the agency technology stack. The implementation focused on embedding portfolio benchmarking and coverage validation into agent workflows so coverage levels could be assessed against industry norms and against companies of similar size and risk profile. This configuration supports client advisory conversations and helps mitigate agency liability when a client experiences a claim that may not be fully covered.
Vertafore RiskMatch was configured to operate within ABD's underwriting and risk assessment processes, delivering analytics-driven guidance to policy placement, limit selection, and coverage recommendation activities. The deployment targeted agency operations and producer workflows, enabling agents to validate limits and endorsements during quoting and policy review. Governance and process changes centered on formalizing coverage validation checkpoints and updating underwriting procedures under CIO oversight to operationalize analytics outputs. The result is an implemented Vertafore RiskMatch Analytics and BI capability that provides coverage assurance to clients and reduces exposure for ABD Insurance and Financial Services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Single Sign-On (SSO) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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