Oakland, 94612, CA,
United States
AC Transit Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AC Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2349 AC Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AC Transit has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2009, Hitachi Ventyx Service Suite for Field Service Management in 2015, Granicus govMeetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AC Transit is running and its propensity to invest more and deepen its relationship with UKG , Hitachi Vantara , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AC Transit revenues, which have grown to $606.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AC Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2009 | 2009 |
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Workforce Management | HCM |
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2009 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx Service Suite | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, AC Transit implemented Hitachi Ventyx Service Suite under the Field Service Management category, pursuing an out of the box Ellipse 8 deployment with minimal customization as specified in the district request for proposals. The RFP framed the work as a controlled upgrade and implementation effort, with the consultant tasked to deliver configuration and module enablement against the Ellipse 8 baseline.
The implementation explicitly covered Materials Management with 20 designated users, Maintenance Management with 305 designated users, and Facilities Maintenance with 20 designated users. AC Transit also evaluated additional Ventyx modules for concurrent implementation, including Ventyx Mobility Platform and Ventyx Critical Inventory Optimization. The district purchased the Ellipse Labor Costing Module with a proposed implementation in 2015 tied to Ellipse 5.23, and the consultant engagement required inclusion of the Labor Costing module as part of the Ellipse 8 upgrade workflow.
Deployment was structured as a hosted managed service, AC Transit procuring Ventyx Managed Services for complete hosting and operation at the Ventyx Service Center, with hosting costs negotiated separately with Ventyx. Operational coverage emphasized core maintenance, materials, and facilities business functions across the district maintenance organization, with user role counts specified in the implementation scope.
Governance and rollout were defined by the RFP requirement for minimal customization, configuration driven delivery, and consultant led implementation of the specified modules and the Labor Costing integration into the Ellipse 8 upgrade. Documentation and implementation sequencing were expected to align with an out of the box Ellipse 8 configuration approach to preserve upgradeability and managed hosting alignment with Ventyx operational processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govMeetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, AC Transit implemented Granicus govMeetings to digitize public meeting workflows across the Alameda Contra Costa Transit District. Granicus govMeetings is in the Audio Video and Web Conferencing category and was used to centralize agenda creation, publishing, and collaborative packet review for staff and elected officials.
The deployment integrated Granicus govMeetings with Legistar to synchronize agenda records and support automated agenda assembly, digital packet distribution, and public meeting publishing. Implementation focused on agenda management and meeting publishing capabilities, enabling collaboration and paperless workflows across district administration, and the district reported time and cost savings while advancing automation and collaboration goals.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Endpoint Management | CyberSecurity |
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2021 | 2021 |
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Phishing Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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