South Jordan, 84095-3943, UT,
United States
Accuplan Benefits Services Technographics
Accuplan Benefits Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Accuplan Benefits Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Accuplan Benefits Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accuplan Benefits Services has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accuplan Benefits Services is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accuplan Benefits Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accuplan Benefits Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Accuplan Benefits Services Tech Stack and Enterprise Applications
Accuplan Benefits Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Accuplan Benefits Services deployed Hubspot Live Chat on its public website, using the application to provide inline conversational access to visitors. Hubspot Live Chat is implemented as an embedded website chat widget configured through the company HubSpot account and managed via the HubSpot user interface. Functional capabilities in use include real time chat sessions, canned responses, visitor identification and contact capture workflows, and transcript logging within the HubSpot platform.
The deployment sits within the Chatbots and Conversational AI category and is oriented to front line customer engagement and lead qualification for a two person insurance firm. Operational coverage is the corporate website and customer inquiry workflows, with chat conversations retained as contact events in HubSpot and available for follow up within the same platform. Governance is lightweight, with chat settings, routing and canned reply maintenance administered through the HubSpot UI by company staff, aligning conversational workflows with existing customer service and sales follow up processes.
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Accuplan Benefits Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Accuplan Benefits Services implemented Microsoft 365. Public site references indicate Microsoft 365 is being used as the companys Collaboration platform rather than an on-premises productivity stack.
The Microsoft 365 deployment functions as a cloud collaboration and productivity layer to support core business functions such as email, document storage and sharing, and basic team collaboration workflows in the Collaboration category. For a two person insurance firm in the United States the configuration aligns with a single-tenant, centrally administered Microsoft 365 setup and lightweight user provisioning, consolidating inbox, files and productivity apps under Microsoft 365 and applying small-business governance patterns for access and content management.
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Accuplan Benefits Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Accuplan Benefits Services implemented Hotjar to instrument its public website and strengthen Customer Experience insights. The implementation placed the Hotjar client side tracking script across core pages to capture behavioral analytics and qualitative feedback. This deployment targeted website interaction telemetry and visitor session visibility for digital customer engagement analysis.
Hotjar was configured to collect standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnels, and onsite feedback widgets and surveys, aligning data capture with marketing and customer support workflows. Operational coverage is the company website, reflecting a lean, site level rollout appropriate for a small insurer, with governance focused on site configuration and data collection controls during the rollout. The narrative centers on Hotjar as the application for Customer Experience and website interaction measurement.
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Accuplan Benefits Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Accuplan Benefits Services
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Apps Being Evaluated by Accuplan Benefits Services Executives
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