Cold Spring Harbor, 11724, NY,
United States
AccuVein Technographics
AccuVein Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AccuVein and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 AccuVein employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AccuVein has purchased the following applications: Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2016, GoDaddy for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AccuVein is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Net-Results or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AccuVein revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AccuVein intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AccuVein Tech Stack and Enterprise Applications
AccuVein Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, AccuVein implemented Microsoft 365 as its primary Collaboration platform. The deployment was provisioned as a cloud hosted Microsoft 365 tenant to support the companys roughly 100 employees across United States based sales, marketing, customer support, and corporate operations teams, and the presence of Microsoft 365 is referenced on the corporate website.
The implementation emphasized standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for individual file sync and sharing, Microsoft Teams for real time chat and meetings, and Office applications for endpoint productivity. Administrative configuration centered on centralized tenant administration, role based user provisioning, policy driven access controls, and retention settings to govern content and communication, aligning collaboration workflows with corporate governance and IT operational processes.
|
AccuVein CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, AccuVein implemented FreshDesk Customer Support to capture and manage customer inquiries originating from its public website. The deployment uses Freshdesk as a cloud hosted Customer Support platform embedded on the AccuVein website to channel web based tickets into a centralized support queue. FreshDesk Customer Support acts as the primary inbound support channel for the companys customer service and product support teams, aligning with the Customer Support category for web driven case intake. The implementation emphasizes web form capture and ticket creation directly from the site.
Configuration centered on core Customer Support capabilities such as structured ticketing workflows, automated routing and queue management, and a public knowledge base to surface device instructions and FAQs, consistent with typical Customer Support platform functionality. Operational coverage includes customer service and technical support teams handling product inquiries and user guidance, with the FreshDesk Customer Support instance providing email and web channel consolidation through its website placement. Governance focused on ticket ownership, priority queues and SLA oriented routing to standardize case handling and escalation within support operations.
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
AccuVein IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, AccuVein provisioned GoDaddy for Application Hosting and Computing Services to host and operate its public-facing website on accuvein.com. The implementation uses GoDaddy as the primary application hosting and domain management platform, consolidating web presence infrastructure under a single vendor for site delivery and DNS control. This configuration positions GoDaddy as the operational hosting environment supporting AccuVein’s external web channel.
GoDaddy was configured to provide standard Application Hosting and Computing Services capabilities, including web server hosting, domain and DNS administration, SSL certificate support, and control panel based site management consistent with typical hosting workflows. Operational ownership is retained by AccuVein’s web and marketing teams, who manage content publishing and site updates through the GoDaddy account. The deployment scope is limited to the public website, impacting web operations and marketing functions rather than internal clinical or research systems.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
AccuVein CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at AccuVein
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AccuVein Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||