Miami, 33126, FL,
United States
ACD Systems International Technographics
ACD Systems International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACD Systems International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ACD Systems International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACD Systems International has purchased the following applications: Microsoft 365 for Collaboration in 2015, Mapp Cloud for Customer Experience in 2016, Amazon SES for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACD Systems International is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Mapp Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACD Systems International revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACD Systems International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACD Systems International Tech Stack and Enterprise Applications
ACD Systems International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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ACD Systems International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mapp Digital | Legacy | Mapp Cloud | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, ACD Systems International deployed Mapp Cloud on its corporate website. ACD Systems International uses Mapp Cloud as a Customer Experience application to instrument web visitor behavior, centralize customer engagement, and support marketing workflows. The deployment is scoped to the company's corporate website and the marketing function for the United States based professional services firm with 10 employees.
The implementation relies on cloud hosted Mapp Cloud services and site level web instrumentation to collect behavioral data, execute multichannel campaign orchestration, and deliver on site personalization. Functional capabilities implemented align with common Customer Experience workflows, including analytics and reporting, behavioral segmentation, campaign orchestration, and personalization modules within Mapp Cloud. Governance and operational ownership are centered on the marketing team to run segmentation, campaign execution, and ongoing content targeting.
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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ACD Systems International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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ACD Systems International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at ACD Systems International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ACD Systems International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||