ACEA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ACEA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10348 ACEA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACEA has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Dynatrace OneAgent for Application Performance Management in 2025, Airtable for Apps Development in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACEA is running and its propensity to invest more and deepen its relationship with Microsoft , Dynatrace , Airtable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACEA revenues, which have grown to $4.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACEA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace OneAgent | Application Performance Management | ITSM | n/a | 2025 | 2025 |
In 2025, ACEA deployed Dynatrace OneAgent on its public website as part of an Application Performance Management initiative for its digital channels in Italy. The deployment focused on continuous observability for the website, instrumenting web application tiers and the supporting runtime components to capture end user sessions and server-side telemetry.
Dynatrace OneAgent was configured for automatic discovery and full stack instrumentation, leveraging built-in capabilities for metrics collection, real user monitoring, and distributed tracing to surface service dependencies and transaction latencies. Configuration emphasized agent-based automatic instrumentation to minimize manual code changes and to enable contextual traces across web request flows and backend services.
Operational coverage centered on website performance and incident visibility, feeding performance data into ACEA operational dashboards and alerting workflows used by IT operations and digital product teams. The implementation established a primary telemetry stream for the website, ensuring session-level detail and service-level metrics were available for root cause analysis and capacity planning.
Governance focused on centralizing monitoring ownership within ACEA IT operations while enabling development teams to consume traces and session data for fault isolation. Rollout and lifecycle management used OneAgent auto-update and centralized configuration controls to maintain consistent instrumentation across the web estate, aligning monitoring processes with incident management and change control practices.
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Airtable | Legacy | Airtable | Apps Development | PaaS | n/a | 2025 | 2025 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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