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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

ACK IT Services Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP WalkMe Digital Adoption HCM n/a 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atera Legacy Atera RMM Remote Monitoring and Management ITSM n/a 2020 2020
In 2020, ACK IT Services implemented Atera RMM, Apps Category . The firm is using Atera RMM on their website to centralize remote monitoring and management of client endpoints and internal infrastructure. Atera RMM is the primary tooling for proactive endpoint health checks and alerting across the company. Configuration emphasizes agent-based monitoring and automated alerting, with standard remote monitoring and management capabilities such as patch management, remote access sessions, asset discovery, and integrated ticketing to align with the firm's service desk workflows. Automation rules and scripting are applied to routine maintenance tasks and endpoint remediation to reduce manual effort. Operational scope covers the company IT support and managed services function, with administration consolidated within ACK IT Services' small IT team and configurations maintained to support client-facing support processes. Governance is enforced through defined monitoring thresholds and ticketing workflows that prioritize incidents and routine maintenance activities.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
IT Decision Makers and Key Stakeholders at ACK IT Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ACK IT Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ACK IT Services Technographics

ACK IT Services is a Professional Services organization based in Spain, with around 10 employees and annual revenues of $1.0 million.

ACK IT Services operates a diverse technology stack with applications such as SAP WalkMe, Microsoft 365 and Atera RMM, covering areas like Digital Adoption, Collaboration and Remote Monitoring and Management.

ACK IT Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Microsoft and Atera.

ACK IT Services recently adopted applications including SAP WalkMe in 2024, Postmark in 2022 and Atera RMM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ACK IT Services’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ACK IT Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ACK IT Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.