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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Atera RMM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
ACK IT Services Professional Services 10 $1M Spain Atera Atera RMM Remote Monitoring and Management 2020 n/a
In 2020, ACK IT Services implemented Atera RMM, Apps Category . The firm is using Atera RMM on their website to centralize remote monitoring and management of client endpoints and internal infrastructure. Atera RMM is the primary tooling for proactive endpoint health checks and alerting across the company. Configuration emphasizes agent-based monitoring and automated alerting, with standard remote monitoring and management capabilities such as patch management, remote access sessions, asset discovery, and integrated ticketing to align with the firm's service desk workflows. Automation rules and scripting are applied to routine maintenance tasks and endpoint remediation to reduce manual effort. Operational scope covers the company IT support and managed services function, with administration consolidated within ACK IT Services' small IT team and configurations maintained to support client-facing support processes. Governance is enforced through defined monitoring thresholds and ticketing workflows that prioritize incidents and routine maintenance activities.
Alakazam Professional Services 10 $1M United States Atera Atera RMM Remote Monitoring and Management 2020 n/a
In 2020, Alakazam implemented Atera RMM as an RMM solution and instrumented the vendor's cloud console on their website. The deployment used Atera RMM to manage lightweight agent installation across endpoints, enabling remote monitoring, alerting, and web-initiated remote access from the SaaS control plane. Configuration focused on standard RMM functional modules such as asset inventory, patch management, endpoint monitoring, and integrated ticketing workflows, with alert thresholds and escalation rules aligned to the company’s IT operations and service delivery processes. Governance emphasized agent lifecycle management, documented incident handling procedures, and onboarding and deprovisioning workflows to support the small professional services firm’s service desk and operational teams.
Atera Networks Professional Services 350 $55M Israel Atera Atera RMM Remote Monitoring and Management 2022 n/a
In 2022, Atera Networks implemented Atera RMM. The deployment uses Atera RMM and is aligned to the Remote Monitoring and Management category, with the primary surface instrumented on the company website to present monitoring capabilities to customers and to initiate agent provisioning. Configuration focused on standard RMM functional modules, including agent based endpoint monitoring, real time alerting and notification, patch management, remote access tooling, and integrated scripting and automation to support managed services workflows. Atera RMM monitoring, ticketing and scheduling capabilities were configured to centralize incident triage and routine maintenance tasks for the firm's IT and managed services teams. Operational rollout followed a phased agent deployment and role based access controls, with governance centered on alert thresholding, escalation playbooks and operational runbooks to standardize service desk and field technician workflows. The implementation supported service delivery across the professional services organization from a central web hosted console, with configurations emphasizing visibility and auditing for remote support activities.
Bluestone Mines Tasmania Oil, Gas and Chemicals 500 $110M Australia Atera Atera RMM Remote Monitoring and Management 2024 n/a
In 2024 Bluestone Mines Tasmania implemented Atera RMM as its Remote Monitoring and Management solution. The implementation is observable from the company website where Atera RMM is listed as the management tool, confirming Bluestone Mines Tasmania Atera RMM Remote Monitoring and Management IT operations relationship. The deployment focuses on core Remote Monitoring and Management capabilities, including continuous endpoint monitoring, automated patch management, remote access and remediation, asset inventory, alerting, and scripting automation. Configuration work emphasizes role based access control, policy driven alert thresholds, and scheduled maintenance windows to align monitoring behavior with operational cycles. Atera RMM is positioned to drive centralized visibility across endpoints and to automate routine remediation and maintenance tasks. Operational scope centers on the company IT operations and on site support teams, applying the platform across the company IT estate to consolidate monitoring and ticketing workflows. Governance activities described or implied include establishing monitoring policies, escalation procedures, and incident to ticket orchestration to ensure alerts feed IT helpdesk processes. Bluestone Mines Tasmania uses Atera RMM as the Remote Monitoring and Management platform to centralize endpoint management and to coordinate remediation through IT operations workflows.
Cage Data Professional Services 10 $2M United States Atera Atera RMM Remote Monitoring and Management 2020 n/a
In 2020, Cage Data implemented Atera RMM for Remote Monitoring and Management to centralize IT operations and service delivery for its professional services business. The deployment reflects a small firm footprint of 10 employees and emphasizes a cloud-first RMM configuration focused on endpoint oversight and remote support. Atera RMM was configured to provide agent-based endpoint monitoring, remote access, automated alerting, and patch management, aligning with standard Remote Monitoring and Management functional workflows. The implementation also leveraged integrated ticketing and scripting automation common to the category to streamline routine maintenance and break fix procedures. Operational governance was structured for a compact IT team with role based technician access and centralized alert routing to a single service queue, preserving audit trails and simplifying escalation. The deployment scope centered on Cage Data's internal IT infrastructure and client support workflows, with configuration and automation sized to the operational scale of a small professional services provider.
Professional Services 10 $1M New Zealand Atera Atera RMM Remote Monitoring and Management 2023 n/a
Manufacturing 150 $17M United States Atera Atera RMM Remote Monitoring and Management 2024 n/a
Professional Services 10 $1M United States Atera Atera RMM Remote Monitoring and Management 2020 n/a
Transportation 300 $30M United States Atera Atera RMM Remote Monitoring and Management 2021 n/a
Retail 10 $1M United States Atera Atera RMM Remote Monitoring and Management 2020 n/a
Showing 1 to 10 of 41 entries

Buyer Intent: Companies Evaluating Atera RMM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Atera RMM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Atera RMM for Remote Monitoring and Management include:

  1. Abacus.Ai, a United States based Professional Services organization with 160 Employees
  2. The Groton Inn, a United States based Leisure and Hospitality company with 30 Employees
  3. Aroma Magic, a India based Manufacturing organization with 200 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Atera RMM Coverage

Atera RMM is a Remote Monitoring and Management solution from Atera.

Companies worldwide use Atera RMM, from small firms to large enterprises across 21+ industries.

Organizations such as Pacific Prime Insurance Brokers, Bluestone Mines Tasmania, Atera Networks, Yard Reaas Italy and NEFF Automation are recorded users of Atera RMM for Remote Monitoring and Management.

Companies using Atera RMM are most concentrated in Insurance, Oil, Gas and Chemicals and Professional Services, with adoption spanning over 21 industries.

Companies using Atera RMM are most concentrated in Hong Kong, Australia and Israel, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Atera RMM across Americas, EMEA, and APAC.

Companies using Atera RMM range from small businesses with 0-100 employees - 78.05%, to mid-sized firms with 101-1,000 employees - 21.95%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Atera RMM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Atera RMM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Remote Monitoring and Management.