Tempe, 85287, AZ,
United States
Aclara Software Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aclara Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Aclara Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aclara Software has purchased the following applications: NICE Satmetrix for Customer Experience in 2023, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2022, Mimecast Email Security for Secure Email Gateways (SEGs) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aclara Software is running and its propensity to invest more and deepen its relationship with Nice Systems , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aclara Software revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aclara Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE Satmetrix | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Aclara Software deployed NICE Satmetrix on its website to capture customer feedback and measure experience metrics. The NICE Satmetrix implementation is positioned as a Customer Experience solution that instruments web interactions for survey delivery and response capture, enabling online Net Promoter Score collection and experience feedback tied to specific digital touchpoints.
The deployment focuses on front-end survey orchestration, response collection, and analytic reporting capabilities native to NICE Satmetrix, with instrumentation embedded in customer-facing pages and key journey points. Operational ownership sits with customer-facing teams including marketing and customer success, who use the NICE Satmetrix dashboards for segmentation, trend analysis, and to inform service and product conversations, while web consent and data capture are handled as part of the site integration.
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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