Acn Digital Phone Service
32991 Hamilton Court,
Farmington, 48334-3330, MI,
United States
Farmington, 48334-3330, MI,
United States
1 248-699-4000
Professional Services
Acn Digital Phone Service Technographics
Acn Digital Phone Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acn Digital Phone Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Acn Digital Phone Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acn Digital Phone Service has purchased the following applications: Sabre Core Reservations for Reservation and Booking Management in 2022, Slack Connect for Collaboration in 2022, Salesforce Pardot for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acn Digital Phone Service is running and its propensity to invest more and deepen its relationship with SABRE , Salesforce , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acn Digital Phone Service revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acn Digital Phone Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acn Digital Phone Service Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Core Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Acn Digital Phone Service integrated Sabre Core Reservations into its corporate website to provide Reservation and Booking Management capabilities. Acn Digital Phone Service uses Sabre Core Reservations for Reservation and Booking Management to expose online availability and booking workflows directly through its public site.
The implementation centers on the Sabre Core Reservations booking engine, leveraging standard reservation lifecycle functions such as availability search, inventory and seat controls, PNR creation and booking confirmation. Configuration is scoped to web-facing booking flows and customer self-service interactions consistent with Reservation and Booking Management deployments. The Sabre Core Reservations application serves as the central booking orchestration layer for online transactions.
Operational coverage is focused on the company website and the United States market, with business functions impacted including online sales and customer booking operations. Governance and ongoing configuration are handled through Sabre configuration interfaces and site administration workflows aligned with web booking operations. Rollout details beyond the website integration are not provided.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Acn Digital Phone Service implemented Slack Connect as its primary Collaboration application. The single-employee professional services firm uses Slack Connect on its website to enable direct customer engagement and real-time messaging across external organizations and internal workflows.
Slack Connect deployment focused on core collaboration capabilities, including multi-organization channels, direct messaging, file sharing, and workspace administration. The implementation configures Slack Connect workspaces and channel-level access to support external partner threads and customer conversations, and it leverages Slack Connect guest access patterns typical of Collaboration platforms to control who can join external channels.
Operational coverage is concentrated on customer-facing communications and account-level interactions rather than broad departmental rollout, reflecting the company size. Governance is lightweight, with a single workspace administrator responsible for invite controls, channel permissions, and basic access management, and the Slack Connect configuration is surfaced on the company website to route external inquiries into monitored channels.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Acn Digital Phone Service implemented Salesforce Pardot for Marketing Automation on its website. The deployment used Salesforce Pardot as a cloud SaaS marketing automation layer embedded into the corporate website through tracking code, form handlers, and landing pages to capture prospect activity and contact information. Salesforce Pardot was configured to support automated email nurturing, prospect tracking, segmentation, and basic lead scoring aligned with Marketing Automation functional patterns.
As a one-person professional services firm based in the United States, operational ownership and governance were centralized under a single administrator responsible for campaign setup, template configuration, and list segmentation. The implementation focused on web-driven lead capture, email campaigns, and prospect activity reporting to support demand generation workflows. Processes were organized around automated nurture paths and web-to-lead flows to enable structured campaign orchestration and ongoing prospect engagement management.
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Acn Digital Phone Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acn Digital Phone Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acn Digital Phone Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acn Digital Phone Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Acn Digital Phone Service Technographics
Acn Digital Phone Service is a Professional Services organization based in United States,
with around 1 employees and annual revenues of $1.0 million.
Acn Digital Phone Service operates a diverse technology stack with applications such as
Sabre Core Reservations, Slack Connect and Salesforce Pardot,
covering areas like Reservation and Booking Management, Collaboration and Marketing Automation.
Acn Digital Phone Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SABRE and Salesforce.
Acn Digital Phone Service recently adopted applications including
Sabre Core Reservations in 2022, Slack Connect in 2022 and Constant Contact Email Marketing in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acn Digital Phone Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acn Digital Phone Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acn Digital Phone Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.