Acolad Group
35 rue de Paris,
Boulogne-Billancourt, 92100,
France
Boulogne-Billancourt, 92100,
France
33 1 46 04 66 00
Professional Services
Acolad Group Technographics
Acolad Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acolad Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Acolad Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acolad Group has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Hubspot CRM for CRM in 2020, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acolad Group is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acolad Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acolad Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acolad Group Tech Stack and Enterprise Applications
Acolad Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Acolad Group deployed Cisco Webex Meetings on its public website to provide hosted conferencing capabilities. The deployment positions Cisco Webex Meetings in the Audio Video and Web Conferencing category as the customer-facing meeting and webinar entry point for external client interactions and remote collaboration needs.
The implementation leverages web-embedded meeting rooms and in-browser join flows, aligning with standard Audio Video and Web Conferencing functionality such as scheduled meetings, attendee registration, meeting recording, and participant controls. Cisco Webex Meetings is presented as part of Acolad Group's web presence, serving external-facing business functions including client meetings, product demos, and remote training, while relying on centralized administration of meeting settings and access controls typical for enterprise conferencing deployments.
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Collaboration | Collaboration |
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2019 | 2019 |
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Acolad Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Acolad Group implemented Hubspot CRM to centralize web driven lead capture and contact management across its corporate site. The Hubspot CRM deployment was implemented to instrument website forms, track visitor interactions, and create a unified contact repository to support marketing and sales workflows within the company.
Configuration focused on CRM contact management, lead capture forms and tracking, basic sales pipeline staging, and marketing automation workflows consistent with CRM category capabilities. The Hubspot CRM instance is embedded on Acolad Group web properties to capture inbound inquiries and to standardize lead enrichment and routing from the website into core sales and marketing processes.
Operational ownership is held by Acolad internal digital and marketing teams, who maintain configuration, lead routing rules, and segmentation logic for cross functional use by marketing, sales, and customer success. Governance centers on centralized CRM administration and standardized web form implementations to ensure consistent data capture across the corporate site.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Acolad Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Acolad Group deployed Atlassian Jira Service Desk. Atlassian Jira Service Desk is implemented as a public-facing service portal on their website, providing IT Service Management capabilities for both external customers and internal IT teams.
The implementation centers on request management, incident management, a service catalog, knowledge base linkage, SLA definitions and automated routing rules. Atlassian Jira Service Desk configuration includes queueing, ticket lifecycle controls and workflow customization to standardize request intake and resolution processes.
The service is embedded on the corporate site, exposing a self-service portal and structured ticket submission forms. Operational coverage focuses on IT support and customer service functions across Acolad Group operations in France, supporting external client inquiries and internal IT requests.
Service governance is organized around centralized ticket ownership, role based access controls and SLA monitoring. Workflows are configured for multi department routing and standardized escalation, with audit trails enabled to support operational consistency within IT Service Management.
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Acolad Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Acolad Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Acolad Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Success Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Apps Being Evaluated by Acolad Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Acolad Group IT executives and key decision makers. This section highlights Acolad Group's latest recorded technology evaluations, including Lansweeper for Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management on 2025-11-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Acolad Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-17 | Acolad Group | Evaluated | Lansweeper | Lansweeper | Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
FAQ - APPS RUN THE WORLD Acolad Group Technographics
Acolad Group is a Professional Services organization based in France,
with around 2000 employees and annual revenues of $200.0 million.
Acolad Group operates a diverse technology stack with applications such as
Cisco Webex Meetings, Hubspot CRM and Atlassian Jira Service Desk,
covering areas like Audio Video and Web Conferencing, CRM and IT Service Management.
Acolad Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, HubSpot and Atlassian.
Acolad Group recently adopted applications including
Okta Identity Cloud in 2022, Cisco Webex Meetings in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Acolad Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Acolad Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Acolad Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.