Tokyo, 100-8307,
Japan
Acom Co. Technographics
Acom Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acom Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5317 Acom Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acom Co. has purchased the following applications: Apple Pay for Payment Processing in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acom Co. is running and its propensity to invest more and deepen its relationship with Apple , Google , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acom Co. revenues, which have grown to $2.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acom Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acom Co. Tech Stack and Enterprise Applications
Acom Co. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Acom Co. implemented Apple Pay on its website, adopting Apple Pay as part of its Payment Processing capability for online customer payments. The implementation places Apple Pay at the front end of the web checkout path, enabling customers to invoke the device payment sheet from browser and mobile Safari sessions to authorize transactions.
The Apple Pay implementation emphasizes web-based client-side tokenization and device-level user authentication, consistent with Payment Processing workflows that reduce the need to handle raw card credentials on the merchant site. Functional capability implemented includes the web checkout payment sheet, payment token acceptance, and server-side token handling to route authorized tokens into existing payment capture workflows.
Operational coverage is limited to the company website, with the change impacting online payments operations, e-commerce checkout flows, customer support for web payments, and front-end engineering responsible for checkout UX. Governance and rollout centered on updating web checkout pages, integrating token consumption into back-end payment processing paths, and coordinating testing across web QA and payments operations teams.
The narrative centers on Apple Pay as the deployed application, Acom Co. Apple Pay Payment Processing, and the structural integration of web-based Apple Pay capabilities into the firms online payment architecture.
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Acom Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Acom Co. implemented LivePerson Conversational Cloud. The deployment placed LivePerson Conversational Cloud on Acom Co.'s public website to deliver Chatbots and Conversational AI capabilities for digital customer engagement and online support for the Japan based banking and financial services firm.
Configuration focused on conversational bot orchestration, automated intent classification and dialog flows, web messaging interfaces, and agent escalation pathways, reflecting standard Chatbots and Conversational AI functional modules. LivePerson Conversational Cloud was configured to manage session state, handover triggers, and scripted response libraries to support common customer inquiries and self service workflows.
Operational coverage is site wide on the corporate website, concentrating on front line customer service touchpoints and account related interactions. Governance emphasized conversational design standards, escalation workflows and iterative dialog tuning, with centralized monitoring and agent handover procedures to align digital engagement processes with Acom Co. service operations.
|
Acom Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Acom Co. implemented Microsoft 365 as its Collaboration platform. Acom Co., a Japan based banking and financial services firm with 5,317 employees, shows Microsoft 365 presence on its corporate website, indicating the application is part of the company technology footprint.
The Microsoft 365 deployment focuses on core collaboration capabilities typical of the Collaboration category, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint for intranet and document repositories, OneDrive for Business for personal file sync, and Office desktop and web applications. Administrative and security controls are handled through Microsoft 365 native administration, supporting role based user provisioning, compliance policy configuration, and conditional access and identity governance features.
Operationally the Microsoft 365 implementation is positioned to support enterprise collaboration workflows such as corporate email, document management, meeting orchestration, and internal communications across Acom Co.'s IT environment. The visible use of Microsoft 365 on the public site underscores its inclusion in external technology signals, and governance is centered on centralized Microsoft 365 admin controls and content governance frameworks for ongoing user and content management.
|
Acom Co. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
Acom Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
Acom Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
Acom Co. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2022 | 2023 |
|
IT Decision Makers and Key Stakeholders at Acom Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Acom Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||