ActionCOACH
5781 S Fort Apache Road,
Las Vegas, 89148, NV,
United States
Las Vegas, 89148, NV,
United States
1 702-795-3188
Professional Services
ActionCOACH Technographics
ActionCOACH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ActionCOACH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ActionCOACH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ActionCOACH has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ActionCOACH is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ActionCOACH revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ActionCOACH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ActionCOACH Tech Stack and Enterprise Applications
ActionCOACH AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, ActionCOACH deployed Drift AI Chatbot on its website to establish a persistent conversational entry point for prospective clients. The Drift AI Chatbot was implemented as a web-embedded conversational layer and is classified under Chatbots and Conversational AI, providing automated lead capture, initial qualification, and conversational routing across ActionCOACH online touchpoints. This implementation positioned the chatbot as the first interaction in the customer engagement funnel, servicing marketing, sales, and client success functions through scripted dialogues and intent-aware responses.
Configuration centered on conversation flow design, intent detection, scripted qualification logic, and calendar handoff patterns common to Chatbots and Conversational AI. The Drift AI Chatbot was integrated with the website content and contact capture processes to preserve lead context and support handoffs to human coaches and sales staff. Governance was organized around centralized conversational script management and iterative updates, enabling marketing and sales teams to refine qualification criteria and messaging without revising core website infrastructure.
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ActionCOACH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, ActionCOACH implemented Microsoft 365 as its Collaboration platform. The deployment was adopted by a 1000 employee professional services firm headquartered in the United States, and public site signals indicate Microsoft 365 is used on the ActionCOACH website.
The implementation concentrated on core Microsoft 365 Collaboration capabilities, including Teams for real time communications, SharePoint and OneDrive for centralized document management and file sharing, and the Office application suite for collaborative document authoring and workflows. Configuration included tenant provisioning, mail and calendar consolidation, and content governance aligned with professional services delivery.
Operational coverage targeted client facing coaching operations, marketing and sales enablement, and internal collaboration across US teams, with Microsoft 365 supporting scheduling, virtual meeting workflows and secure exchange of coaching materials. The deployment emphasized integrated collaboration patterns such as shared team sites, document co authoring and persistent chat to support distributed consulting workflows.
Governance focused on access controls, content lifecycle management and collaboration workflow policies to manage distributed coaches and consultants. Microsoft 365 as a Collaboration platform was positioned to provide integrated identity controls, compliance features and device management capabilities needed to orchestrate user access and shared content for ActionCOACH business functions.
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ActionCOACH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, ActionCOACH implemented Hotjar on their website. The deployment positioned Hotjar as a Customer Experience tool to capture on-site behavior and qualitative feedback across the corporate web presence.
The implementation leveraged core Hotjar capabilities including session recordings, heatmaps, conversion funnels, and on-page feedback polls to surface user behavior and usability signals. Configuration was executed at the page level using client-side tagging to collect session and heatmap data, with data collection scoped to the public website rather than internal systems. Operational ownership was assigned to digital marketing and customer experience teams, and processes were established for reviewing recordings and triaging feedback into UX and content workflows. The Hotjar deployment functions as a behavioral analytics and feedback layer supporting website optimization and Customer Experience efforts.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2017 | 2017 |
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Sales Engagement | CRM |
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2025 | 2025 |
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ActionCOACH PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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ActionCOACH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ActionCOACH
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ActionCOACH Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ActionCOACH IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ActionCOACH digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD ActionCOACH Technographics
ActionCOACH is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $112.0 million.
ActionCOACH operates a diverse technology stack with applications such as
Drift AI Chatbot, Microsoft 365 and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
ActionCOACH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Microsoft and Contentsquare.
ActionCOACH recently adopted applications including
Bixpand Sales Engagement in 2025, FreshDesk Customer Support in 2024 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ActionCOACH’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ActionCOACH’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ActionCOACH technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.