Active Office Scotland
27 Munro Place,
Kilmarnock, KA1 2NP,
United Kingdom
Kilmarnock, KA1 2NP,
United Kingdom
44 13 2487-1857
Retail
Active Office Scotland Technographics
Active Office Scotland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Active Office Scotland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Active Office Scotland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Active Office Scotland has purchased the following applications: Foundant GrantHub for Grant Management in 2022, Olark Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Active Office Scotland is running and its propensity to invest more and deepen its relationship with Foundant Technologies , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Active Office Scotland revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Active Office Scotland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Active Office Scotland Tech Stack and Enterprise Applications
Active Office Scotland ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Foundant Technologies | Legacy | Foundant GrantHub | Grant Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Active Office Scotland implemented Foundant GrantHub as its Grant Management solution and embedded Foundant GrantHub on the corporate website to capture online applications. The deployment centers on web‑embedded application intake and centralized application tracking tailored to a 50-employee retail operator, providing a single portal for external applicants and internal reviewers.
Configuration emphasizes typical Grant Management functional modules including web-based application intake forms, reviewer assignment and workflow orchestration, document storage and centralized grant lifecycle administration. Operational ownership aligns with grant administration and program-facing staff, with finance and executive stakeholders responsible for approvals and reporting, and governance focused on standardized intake workflows and audit-ready documentation.
|
Active Office Scotland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Active Office Scotland implemented Olark Live Chat as a website based conversational layer, adopting Olark Live Chat within the Chatbots and Conversational AI category to support customer service and online sales interactions. Active Office Scotland is a retail firm in the United Kingdom with around 50 employees, and the implementation focused on front end customer engagement on its public site.
The deployment used the Olark Live Chat widget embedded in web pages to deliver real time chat, visitor monitoring, canned responses, chat transcripts and session logging for agents. Configuration work emphasized chat routing rules, canned message libraries and session ownership so that customer service and sales workflows could use standardized response templates and maintain conversation records.
Operational coverage was scoped to website based support and order assistance across the UK, with customer service teams handling inbound chat conversations and preserving transcripts for follow up. Governance elements included chat scripting standards, template management and basic reporting on chat volume and agent activity to ensure consistent handling and operational oversight.
|
Active Office Scotland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Active Office Scotland implemented Microsoft 365 as its Collaboration platform. Active Office Scotland, a 50-employee retail firm in the United Kingdom, uses Microsoft 365 on their website and as the primary cloud-hosted collaboration and productivity suite for the organization.
The Microsoft 365 deployment includes standard Collaboration capabilities typical of the suite, including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for shared document libraries and intranet content, and OneDrive for personal file storage. The implementation is a tenant-based, cloud-hosted architecture with Microsoft-managed infrastructure and centralized administration of user accounts, mailboxes, and collaboration sites.
Operational scope encompassed company-wide collaboration for core business functions such as sales, operations, and back-office administration, with tenant administration handled by internal IT or an assigned administrator. Governance measures align with typical Microsoft 365 patterns, including role-based access controls, centralized policy configuration for data sharing and retention, and site-level permissions for SharePoint and Teams to manage content and workflows.
|
Active Office Scotland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
Active Office Scotland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Active Office Scotland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Active Office Scotland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Active Office Scotland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Active Office Scotland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Active Office Scotland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Active Office Scotland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Active Office Scotland Technographics
Active Office Scotland is a Retail organization based in United Kingdom,
with around 50 employees and annual revenues of $2.0 million.
Active Office Scotland operates a diverse technology stack with applications such as
Foundant GrantHub, Olark Live Chat and Microsoft 365,
covering areas like Grant Management, Chatbots and Conversational AI and Collaboration.
Active Office Scotland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Foundant Technologies, Olark and Microsoft.
Active Office Scotland recently adopted applications including
Foundant GrantHub in 2022, Amazon CloudFront in 2022 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Active Office Scotland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Active Office Scotland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Active Office Scotland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.