Actsoft
10006 N. Dale Mabry Hwy. Suite 100,
Tampa, 33618, FL,
United States
Tampa, 33618, FL,
United States
1 888-732-6638
Professional Services
Actsoft Technographics
Actsoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Actsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Actsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Actsoft has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Actsoft is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Social Intents or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Actsoft revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Actsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Actsoft Tech Stack and Enterprise Applications
Actsoft ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Actsoft implemented Oracle NetSuite ERP to centralize finance and accounting operations. Oracle NetSuite ERP became Actsoft's ERP Financial platform supporting core accounting workflows and governance.
The implementation covered core general ledger processing, accounts payable, cash disbursements, invoicing and billing, customer credits and collections, and revenue recognition processes governed under ASC 606. The deployment included month end consolidated financial analysis, preparation of financial outlooks and forecasts, and budget to actual reporting and variance analysis provided to the CEO, CFO and executive team. These capabilities reflect the ERP Financial functional modules for ledger, receivables, payables and revenue control.
The Oracle NetSuite ERP deployment was provisioned as a cloud hosted ERP consistent with NetSuite SaaS architecture, with operational ownership concentrated in the accounting and finance organization. Day to day transaction processing workflows were oriented around invoicing, collections and cash disbursement cycles, and the system supported coordination of the annual audit with external auditors.
Governance and process adjustments formalized monthly consolidated reporting cycles, centralized revenue recognition controls under ASC 606, and structured variance review between department managers and finance. The Director of Accounting led operational controls and completed the Oracle NetSuite ERP implementation in 2018, establishing the system as the primary ERP Financial solution for Actsoft's accounting and finance functions.
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Actsoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Actsoft implemented TeamSupport SnapEngage on its website to add real-time conversational touchpoints. Actsoft is a 200-employee professional services firm headquartered in the United States, and the deployment is positioned within the Chatbots and Conversational AI category to support web-facing customer engagement and pre-sales interactions.
TeamSupport SnapEngage was deployed as an embedded web chat widget paired with an operator console, delivering conversational workflows, canned responses, proactive chat invitations, session transcripts, and live agent routing. Configuration work focused on front-end embedding, intent-driven conversation flows, and queue management, reflecting standard Chatbots and Conversational AI capabilities for web support.
Operational ownership of TeamSupport SnapEngage centered on customer support and account teams, with governance established around operating hours, response ownership, and scripted escalation paths. The implementation centralized first-contact conversational handling on the corporate website and standardized agent handoff and transcript capture for ongoing support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Actsoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Actsoft implemented Microsoft 365 to establish a cloud-first Collaboration platform for its Professional Services organization. Microsoft 365 was provisioned to support collaboration and productivity functions including corporate email, document management, and real-time communications across the company’s approximately 200 employees in the United States, and the Microsoft 365 presence is observable on Actsoft’s public website.
The implementation emphasized configuration of core Microsoft 365 services such as Exchange Online for email, SharePoint for intranet and document libraries, Teams for synchronous collaboration, and OneDrive for personal file synchronization, aligning with standard Collaboration capabilities. Governance and operational controls centered on tenant administration, identity and access management, role-based access, and content lifecycle policies to support departmental workflows in operations, sales, and service delivery. Actsoft Microsoft 365 Collaboration therefore underpins internal communications, knowledge sharing, and productivity workflows across the business.
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Actsoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Actsoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Actsoft
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder & CEO | CXO | Finance | |
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Vice President of Technology | VP | IT | |
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Vice President of Sales | VP | Sales | |
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Director of Information Technology | Director | IT | |
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Apps Being Evaluated by Actsoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Actsoft IT executives and key decision makers. This section highlights Actsoft's latest recorded technology evaluations, including DailyPay for Earned Wage Access on 2025-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Actsoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-11 | Actsoft | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
FAQ - APPS RUN THE WORLD Actsoft Technographics
Actsoft is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $16.0 million.
Actsoft operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TeamSupport SnapEngage and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Actsoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TeamSupport and Microsoft.
Actsoft recently adopted applications including
Social Intents in 2021, Microsoft Dynamics 365 Marketing in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Actsoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Actsoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Actsoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.