Toronto, M5J 2J1, ON,
Canada
Interac Technographics
Interac Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Interac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interac has purchased the following applications: Apple Pay for Payment Processing in 2018, DocuSign eSignature for Digital Signing in 2021, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interac is running and its propensity to invest more and deepen its relationship with Apple , DocuSign , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interac revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interac Tech Stack and Enterprise Applications
Interac ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Interac implemented Apple Pay on its website for Payment Processing. The Apple Pay integration enabled web-based wallet checkout flows, embedding the Apple Pay button into the site checkout to support device-based tokenized payments and browser-level wallet authorization.
The deployment required front-end checkout changes and client-side wallet orchestration, routing Apple Pay token payloads into Interac payment authorization and settlement processing. Functional coverage centered on online payments and e-commerce checkout, impacting payments operations, digital channels, and fraud prevention workflows, and governance included merchant validation and certificate management for Apple Pay as part of web payment configuration.
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Interac Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Interac deployed DocuSign eSignature as a Digital Signing capability on its public website. The implementation embeds DocuSign eSignature into customer-facing web flows to capture legally binding digital signatures and secure consent for online documents, centralizing online signature capture into a single cloud-based signing application.
Configuration emphasized embedded signing sessions, signature authentication options, and audit trail capture consistent with standard Digital Signing workflows. Integration occurred at the website front end to present signing envelopes and record timestamped execution evidence for legal and compliance teams, while governance work standardized signing templates, approval workflows, and electronic signature record retention across online forms.
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Interac ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Interac deployed Atlassian Jira Service Desk to deliver IT Service Management through a public facing support channel on its website. The implementation positions Atlassian Jira Service Desk as the centralized platform for both customer facing intake and internal ticket handling for incident and request management.
The deployment uses core IT Service Management capabilities including a self service request portal, incident and service request workflows, SLA tracking, queue management, and automation rules to triage and route tickets. Atlassian Jira Service Desk is configured to expose a branded support portal on Interac's website, enabling external customers and internal users to open tickets and consult a knowledge base. The configuration emphasizes workflow templates and automation to reduce manual routing and to enforce SLA milestones.
Operational scope covers Interac's IT and customer support functions, with governance centered on defined ticket lifecycles, role based access control, and formal SLA policy enforcement to standardize response and resolution processes. Interac Atlassian Jira Service Desk IT Service Management supports IT operations and customer support by providing a single web accessible point of contact for service requests and incidents, and by centralizing request orchestration and service catalog visibility.
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Interac IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Servers, Storage and Networking | IaaS |
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2013 | 2013 |
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Interac CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Interac
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Interac Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-03 | Interac | Evaluated | Adyen | Adyen | Payment Processing | ERP |