Lewisville, 75067, TX,
United States
Adcomp Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adcomp Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Adcomp Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adcomp Systems has purchased the following applications: Chatwoot Live Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, CallRail Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adcomp Systems is running and its propensity to invest more and deepen its relationship with Chatwoot , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adcomp Systems revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adcomp Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatwoot | Legacy | Chatwoot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Adcomp Systems implemented Chatwoot Live Chat on its public website. The deployment uses Chatwoot Live Chat as a Chatbots and Conversational AI solution to capture and manage inbound website conversations for customer support and sales functions. The implementation is front end focused, leveraging the Chatwoot web widget to present real time chat to visitors and begin threaded conversations.
Operational configuration centers on agent inbox workflows, canned responses, conversation history and automated routing to allow small teams to triage and assign conversations across support and sales agents. Governance practices include defined ownership of the Chatwoot inbox, conversation tagging and escalation patterns to align with existing customer service processes. The implementation aligns with a lightweight, web based architecture appropriate for a 50 employee professional services firm, with chat data persisted in Chatwoot backend storage and message threading exposed to authorized agents for ongoing case handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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