AI Buyer Insights:

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Adda247 Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kapture Legacy Kapture One Suite CRM CRM n/a 2021 2021
In 2021 Adda247 deployed Kapture One Suite on its public website to centralize candidate and customer interactions for the education business. The implementation is explicitly tied to the website presence and positions Kapture One Suite as the front-line customer relationship management tool for the company. Kapture One Suite is used as the company CRM to capture leads from web forms and chat flows, maintain contact and account records, manage support tickets for learners, and support campaign orchestration and tracking. Configuration work emphasized contact lifecycle management, lead-to-enrollment workflows, and automated case creation aligned to student support processes. The deployment is operated as a web-integrated CRM instance that funnels inbound leads and support requests into centralized queues used by sales, marketing, and customer support teams. Integration focus centers on embedding Kapture One Suite into public web touchpoints to ensure real-time lead capture, ticket creation, and unified customer records across front-office channels. Operational governance established role-based access controls, defined lead routing and ticket escalation workflows, and required process change for enrollment support and campaign execution. Rollout planning emphasized channel-by-channel activation on the website and training for the cross-functional teams that handle student acquisition and support.
Customer Analytics CRM 2023 2023
Customer Engagement CRM 2018 2018
Customer Engagement CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Support CRM 2017 2017
Customer Support CRM 2022 2022
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2022 2022
Remote Monitoring and Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2025 2025
Cloud Storage IaaS 2017 2017
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
Identity and Access Management (IAM) CyberSecurity 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Adda247
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Adda247 Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adda247 Technographics

Adda247 is a Education organization based in India, with around 1200 employees and annual revenues of $280.0 million.

Adda247 operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Google Workspace (Formerly Google G-Suite) and Kapture One Suite, covering areas like Chatbots and Conversational AI, Collaboration and CRM.

Adda247 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Google and Kapture.

Adda247 recently adopted applications including Microsoft Azure Cloud Services in 2025, Amazon CloudFront in 2025 and Salesforce Sales Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Adda247’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Adda247’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Adda247 technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.