Adelaide, 5950, SA,
Australia
Adelaide Airport Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Adelaide Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 179 Adelaide Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adelaide Airport has purchased the following applications: Riskonnect Health & Safety for Environment, Health and Safety (EHS) in 2025, Valamis eCommerce for eCommerce in 2025, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adelaide Airport is running and its propensity to invest more and deepen its relationship with Riskonnect , INX Software , Valamis Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adelaide Airport revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adelaide Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riskonnect | Legacy | Riskonnect Health & Safety | Environment, Health and Safety (EHS) | HCM | n/a | 2025 | 2025 |
In 2025, Adelaide Airport implemented Riskonnect Health & Safety to centralize incident, hazard and safety reporting across its Australian airport operations. Riskonnect Health & Safety, categorized as Environment, Health and Safety (EHS), was provisioned to support incident management, hazard reporting, mobile-enabled logging, and executive-level dashboards that surface real-time safety data.
The implementation configured core Environment, Health and Safety (EHS) capabilities including incident reporting workflows, hazard capture forms optimized for mobile devices, and consolidated incident case records for follow-up and investigation. Riskonnect Health & Safety was used to standardize reporting taxonomy and to automate routine case assignment and status tracking, aligning frontline submissions with structured incident management processes.
Operational deployment covered hundreds of staff across Adelaide Airport's Australian airport operations, enabling frontline workers to log hazards and incidents via mobile devices while safety teams and executive stakeholders consumed consolidated dashboards and reports. The deployment emphasized cross-functional visibility, connecting frontline safety inputs to centralized incident records and executive oversight to support operational decision making.
Governance practices were updated to centralize safety reporting and reduce administrative duplication, while rollout activities focused on enabling mobile reporting and dashboard adoption across staff cohorts. Outcomes described include reduced administrative workload, improved real-time visibility of incidents and hazards, and a stronger safety culture driven by easier reporting and enhanced executive visibility.
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Onboarding | HCM |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valamis Group | Legacy | Valamis eCommerce | eCommerce | eCommerce | n/a | 2025 | 2025 |
In 2025, Adelaide Airport implemented Valamis eCommerce to centralize learning and development for staff, contractors and terminal tenants. The deployment consolidates compliance, safety and professional development workflows for internal employees and for approximately 6,000 tenant and retailer users across Adelaide Airport's Australian operations. Valamis eCommerce is positioned to serve HR and L&D use cases across employees and external tenant communities.
The implementation centers on core learning management capabilities including course catalog management, compliance tracking, role based access controls and automated enrollment workflows. Catalog configuration and tenant segmented catalogs were established to separate internal training from tenant and retail partner content, with content management and assessment capabilities supporting safety and compliance programs. Because the rollout explicitly targets external tenants and retail partners, eCommerce usage is inferred to enable selling or managing external training and event access through the Valamis platform.
Operational ownership sits with HR and L&D, extending system access and administration to tenant administrators and retail partners, covering both airport staff and roughly 6,000 external users. The implementation scope is focused on Australian operations and the terminal tenant ecosystem rather than a multi country rollout. Valamis eCommerce supports the relationship between Adelaide Airport, its tenants and L&D functions by centralizing training delivery and external course management.
Governance and rollout practices emphasize centralized content governance, tenant level access controls and defined compliance tracking processes to manage certification and safety obligations across tenant populations. Workflow changes include standardized enrollment and reporting processes for compliance and professional development, with tenant specific administration layered on top of centralized L&D oversight.
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Risk Management | TRM |
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2017 | 2017 |
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Risk Management | TRM |
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2025 | 2025 |
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Risk Management | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2019 | 2019 |
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