Atlanta, 30350, GA,
United States
Aderant Technographics
Aderant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aderant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Aderant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aderant has purchased the following applications: Sage Intacct for ERP Financial in 2018, Amazon Quick Suite for Generative AI Platforms in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aderant is running and its propensity to invest more and deepen its relationship with Sage , Amazon Web Services (AWS) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aderant revenues, which have grown to $164.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aderant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aderant Tech Stack and Enterprise Applications
Aderant ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Aderant deployed Sage Intacct as its ERP Financial system. The company lists Sage Intacct on its website and uses the application to centralize corporate finance and accounting for the professional services firm operating in the United States with roughly 800 employees.
Sage Intacct implementation covers core financial modules consistent with ERP Financial functionality, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting, configured to support professional services billing and revenue recognition workflows. The deployment aligns with standard multi-entity consolidation and period close processes typical of Sage Intacct, enabling centralized chart of accounts, automated journal processing, and role-based financial controls.
Operational ownership is scoped to finance and accounting functions across corporate sites, with governance focused on standardized financial workflows and month-end close orchestration. Sage Intacct is presented as the firm's primary ERP Financial platform on the Aderant website, indicating enterprise-wide adoption for core financial management rather than a departmental pilot.
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Aderant AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Quick Suite | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Aderant deployed Amazon Quick Suite to transform cloud operations supporting its Expert Sierra platform. The initial rollout began with an October 2025 pilot of the CloudOps Helper bot, followed by full deployment and a Chrome extension rollout in November 2025, and the solution expanded to a Support Helper bot by February 2026 to cover an additional 86 Product Support team members. The deployment targeted Aderant’s 38 person Cloud Engineering team and global all day operational support workflows for the Expert Sierra legal practice management platform.
Amazon Quick Suite was configured to provide unified AI powered search, automated knowledge workflows, and on demand research capabilities under the Generative AI Platforms category. The implementation centered on the CloudOps Helper bot and Support Helper bot, Amazon Quick Flows for automated article creation with duplicate detection and human in the loop approvals, Amazon Quick Research for root cause and usage pattern analysis, and Amazon Quick Spaces to consolidate knowledge bases. The Quick Chrome extension provided daily access across engineers’ workflows and the team integrated Quick Sight dashboards for Amazon CloudWatch alarm analysis and tenant health monitoring. The configuration leveraged out of the box security and connector capabilities to minimize custom UI development.
Aderant connected six core knowledge systems using pre built integrations to Confluence, SharePoint, Git repositories, Jira, Microsoft Teams, and Quick Sight dashboards, plus three MCP servers, becoming operational within weeks rather than months. Security management was enforced through Okta SSO and AWS IAM, and Amazon Quick Suite’s CloudOps Helper analyzes only Aderant internal operational and infrastructure data, explicitly excluding client application data and client business information. The unified search engine combined natural language queries with indexed content across integrated systems, enabling synthesis of meeting transcripts, ticket histories, and code and documentation context from a single interface. The architecture avoided bespoke access controls by leveraging Amazon Quick Suite built in connectors and security primitives.
Governance enforced human in the loop review gates for all automated knowledge artifacts and duplicate detection to prevent redundant content. Operational workflows were restructured so engineers captured documentation immediately after incidents and Quick Research surfaced recurring query topics to drive knowledge base priorities. Adoption and operational coverage were tracked, with the CloudOps Helper achieving 95 percent active use among the 38 person engineering team and the Support Helper reaching approximately 80 percent adoption during its pilot.
The deployment produced explicit operational outcomes reported by Aderant, including 90 percent faster cross platform search, documentation creation time reduced by 75 percent, and client history research time reduced from two to four hours down to two to three minutes. Documentation output increased by 200 percent and the backlog fell from more than 40 articles to fewer than 10, with Amazon Quick Suite maintaining greater than 99 percent uptime during the observed period. The CloudOps Helper bot synthesized complete engagement histories during a domain trust failure incident, enabling faster troubleshooting and coordinated actions across tickets and meetings. Aderant plans further expansion with three new Quick Flows for automated meeting notes, Jira ticket creation, and ticket pre screening to improve ticket completeness before queue entry.
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Aderant Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Aderant deployed Cisco Webex Meetings for Audio Video and Web Conferencing. The professional services firm with approximately 800 employees is using Cisco Webex Meetings on their website to provision client-facing sessions and to support remote collaboration.
Cisco Webex Meetings was embedded in site pages to deliver browser-based video conferencing, screen sharing, and join-link workflows for external participants and internal users. The implementation leverages standard Audio Video and Web Conferencing capabilities including scheduled meeting links, host controls, and in-browser meeting orchestration to streamline client meeting access.
Operational scope centers on client engagements and internal collaboration across Aderant business functions, where Cisco Webex Meetings supports service delivery and client support interaction flows. Governance is aligned to application-native access controls and session administration, with web-embedded join flows managed through the corporate site and meeting host configuration.
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2019 | 2019 |
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Aderant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Aderant ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Aderant TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Aderant PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Aderant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2023 | 2023 |
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Aderant CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Aderant
Apps Being Evaluated by Aderant Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-16 | Aderant | Evaluated | Ironclad | Ironclad CLM | Contract Lifecycle Management | Content Management |
| 2024-07-05 | Aderant | Evaluated | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |