Abu Dhabi, x,
United Arab Emirates
Abu Dhabi Islamic Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abu Dhabi Islamic Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Abu Dhabi Islamic Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abu Dhabi Islamic Bank has purchased the following applications: Azentio Amlock (formerly 3i Infotech AMLOCK) for AML, Fraud and Compliance in 2010, SAP BusinessObjects for Analytics and BI in 2013, FIS Integrated Payables for AP Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abu Dhabi Islamic Bank is running and its propensity to invest more and deepen its relationship with Azentio , SAP , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abu Dhabi Islamic Bank revenues, which have grown to $2.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abu Dhabi Islamic Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Azentio | Legacy | Azentio Amlock (formerly 3i Infotech AMLOCK) | AML, Fraud and Compliance | TRM | n/a | 2010 | 2010 | In 2010 Abu Dhabi Islamic Bank deployed Azentio Amlock formerly 3i Infotech AMLOCK to strengthen enterprise compliance controls. Azentio Amlock addressed Abu Dhabi Islamic Bank’s needs in the AML, Fraud and Compliance category and was positioned to automate monitoring, screening, and reporting workflows for the bank’s compliance organization. The implementation focused on modules and configurations that supported customer due diligence and KYC controls for high risk segments including politically exposed persons, charitable societies, minors, and financial institution accounts. Functional capabilities implemented included sanctions screening aligned to OFAC references, risk assessment and scoring consistent with FATF guidance, automated alert generation, and a case management workflow for investigation and remediation. The deployment also incorporated tailored reporting templates to surface exceptional reports for regulatory review and internal risk owners. Operational scope included coverage across Abu Dhabi Islamic Bank’s retail banking and trade finance channels in the United Arab Emirates, with specific automation applied to outgoing telex transfers, letters of credit, and collection cheque processing as part of an internal compliance processing stream. Integrations were realized at the process level with account opening procedures, payments and trade finance processing functions, and centralized compliance reporting to support Central Bank requirements and ESCA related reorganizational controls. Governance changes accompanied the technical rollout, with periodic branch compliance visits institutionalized, formalized inspection and examination of compliance reports, and assignment of compliance estimation responsibilities to operations units for letter of credit and payment activities. The Azentio Amlock deployment established structured alert handling, documented investigation workflows, and standardized regulatory reporting practices to embed AML controls into day to day compliance operations. | |
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Treasury Management | TRM |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2013 | 2013 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP Financial Management | n/a | 2020 | 2020 | In 2020, Abu Dhabi Islamic Bank implemented FIS Integrated Payables to enable instant payments for customers and to expand the bank's payments capabilities through FIS Open Payment Framework. The project aligns FIS Integrated Payables with ADIB’s digital-first customer base, where the bank reports that 78% of customers use digital channels and 94% of transactions occur online, and it is positioned as the bank's AP Automation platform for payments orchestration. The implementation concentrated on consolidating and modernizing payment operations into an end-to-end payments lifecycle, with explicit emphasis on straight-through processing and regulatory compliance. Functional capabilities deployed include instant payments processing, payment workflow orchestration, a rules-driven STP engine, reconciliation and exception management, and centralized settlement orchestration to ensure end-to-end execution across the payment value chain. FIS Open Payment Framework was configured to accept payment initiation from any ADIB channel and to push real-time status updates to customers through channel adapters. Integration work referenced a direct operational link with ADIB’s Ethix core banking system from International Turnkey Systems to source account and posting data and to synchronize transaction events, while the payments hub was designed to interface with external payment rails and clearing endpoints via standardized host-to-host connections. Operational scope focuses on retail banking payments and bank-wide payment operations, with channel coverage spanning mobile, online and branch-initiated transfers. Governance and process changes centralized payments orchestration under a payments hub model with new workflow controls for compliance oversight and STP monitoring, and rollout messaging emphasized customer experience by enabling real-time progress notifications. ADIB and FIS described the stated outcomes as the provision of an instant, streamlined payment experience for customers, improved straight-through processing and strengthened regulatory compliance as part of the deployment. | |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2014 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2007 | 2007 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Portfolio and Investment Management | Investment Management |
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2008 | 2009 |
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Trade Order Management System (TOMS) | Investment Management |
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2008 | 2009 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2023 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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