Abu Dhabi Islamic Bank
Sheikh Rashid Bin Saeed St,
Abu Dhabi, x,
United Arab Emirates
Abu Dhabi, x,
United Arab Emirates
971 60 0543216
Banking and Financial Services
Abu Dhabi Islamic Bank Technographics
Abu Dhabi Islamic Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abu Dhabi Islamic Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Abu Dhabi Islamic Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abu Dhabi Islamic Bank has purchased the following applications: FIS Integrated Payables for AP Automation in 2020, Oracle Cloud HCM for Core HR in 2014, Sopra fOS Fidor Solutions for Digital Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abu Dhabi Islamic Bank is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , SBS (ex-Sopra Banking Software) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abu Dhabi Islamic Bank revenues, which have grown to $2.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abu Dhabi Islamic Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abu Dhabi Islamic Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Abu Dhabi Islamic Bank implemented FIS Integrated Payables to enable instant payments for customers and to expand the bank's payments capabilities through FIS Open Payment Framework. The project aligns FIS Integrated Payables with ADIB’s digital-first customer base, where the bank reports that 78% of customers use digital channels and 94% of transactions occur online, and it is positioned as the bank's AP Automation platform for payments orchestration.
The implementation concentrated on consolidating and modernizing payment operations into an end-to-end payments lifecycle, with explicit emphasis on straight-through processing and regulatory compliance. Functional capabilities deployed include instant payments processing, payment workflow orchestration, a rules-driven STP engine, reconciliation and exception management, and centralized settlement orchestration to ensure end-to-end execution across the payment value chain. FIS Open Payment Framework was configured to accept payment initiation from any ADIB channel and to push real-time status updates to customers through channel adapters.
Integration work referenced a direct operational link with ADIB’s Ethix core banking system from International Turnkey Systems to source account and posting data and to synchronize transaction events, while the payments hub was designed to interface with external payment rails and clearing endpoints via standardized host-to-host connections. Operational scope focuses on retail banking payments and bank-wide payment operations, with channel coverage spanning mobile, online and branch-initiated transfers.
Governance and process changes centralized payments orchestration under a payments hub model with new workflow controls for compliance oversight and STP monitoring, and rollout messaging emphasized customer experience by enabling real-time progress notifications. ADIB and FIS described the stated outcomes as the provision of an instant, streamlined payment experience for customers, improved straight-through processing and strengthened regulatory compliance as part of the deployment.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, Abu Dhabi Islamic Bank implemented Oracle Cloud HCM as a Core HR solution across the ADIB Group. The program was scoped as an Oracle Fusion HCM Cloud Application implementation and upgrade covering six legal entities in five countries, reflecting a multi-entity, regional rollout for HR core capabilities.
The Oracle Cloud HCM implementation focused on Core HR functionality and workforce lifecycle processes, including employee master records, position and organization management, and workforce lifecycle workflows that are typical for the category. Implementation activities included procurement, development and configuration of internal systems required to support the cloud application, plus structured functional testing, application security testing and vulnerability assessments to validate configurations and controls.
Technical delivery included integration of Oracle Cloud HCM with on premise ADIB applications, explicitly including the bank s Core Banking System, and the configuration of internal infrastructure to bridge on premise systems with the cloud HCM environment. Integration work was managed alongside technical and vendor teams to ensure operational interfaces and secure connectivity between Fusion HCM Cloud Application and key ADIB systems.
Project governance was run end to end, with management across budgeting, planning and scheduling through to Go Live and Operational Support, and a project budget of up to $4M. The program leadership managed cross functional and technical implementation teams, vendor coordination, and the testing and security assessment functions required to move Oracle Cloud HCM into production across the participating entities.
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Recruiting, Applicant Tracking System | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SBS (ex-Sopra Banking Software) | Legacy | Sopra fOS Fidor Solutions | Digital Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Abu Dhabi Islamic Bank implemented Sopra fOS Fidor Solutions to launch the moneysmart digital community. The deployment used Sopra fOS Fidor Solutions in the Digital Banking category to deliver a Shariah compliant, community driven retail and personal finance experience in the United Arab Emirates, and the engagement was announced and awarded in 2018.
The implementation emphasized customer engagement, content and community management, and digital onboarding modules. Sopra fOS Fidor Solutions was configured to support community forums, content publishing and moderation, customer registration and onboarding workflows, and engagement features tailored for retail customers, aligning platform workflows with Shariah compliance requirements.
Operational scope targeted ADIB retail and personal finance customers across the UAE, positioning the moneysmart digital community as a customer facing engagement layer within the bank's digital estate. The program was delivered with vendor SBS ex Sopra Banking Software technology under the Sopra fOS Fidor Solutions brand, and focused on community driven product discovery, peer interactions, and onboarding into ADIB retail services.
Governance included Shariah compliance oversight for community content and onboarding processes, and structured rollout for the community platform. The moneysmart digital community achieved industry recognition, winning the Efma Accenture award for best neobank on ADIBs moneysmart digital community, reflecting market acknowledgement of the deployment.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2008 | 2009 |
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Trade Order Management System (TOMS) | Investment Management |
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2008 | 2009 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2010 | 2010 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2023 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Abu Dhabi Islamic Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Abu Dhabi Islamic Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abu Dhabi Islamic Bank IT executives and key decision makers. This section highlights Abu Dhabi Islamic Bank's latest recorded technology evaluations, including Teleperformance Call Center Service for Professional Services on 2024-12-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abu Dhabi Islamic Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Abu Dhabi Islamic Bank Technographics
Abu Dhabi Islamic Bank is a Banking and Financial Services organization based in United Arab Emirates,
with around 8000 employees and annual revenues of $2.48 billion.
Abu Dhabi Islamic Bank operates a diverse technology stack with applications such as
FIS Integrated Payables, Oracle Cloud HCM and Sopra fOS Fidor Solutions,
covering areas like AP Automation, Core HR and Digital Banking.
Abu Dhabi Islamic Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Oracle and SBS (ex-Sopra Banking Software).
Abu Dhabi Islamic Bank recently adopted applications including
Norbloc Fides in 2023, Acuvate BotCore in 2023 and Cisco IronPort Cloud Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abu Dhabi Islamic Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abu Dhabi Islamic Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abu Dhabi Islamic Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.