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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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Adidas China
Location
C21, ProLogis Logistics Park, No. 88 Modern Avenue, Suzhou Industrial Park,
Suzhou, 215021,
China
Website
https://www.adidas.com.cn/
Phone
86 400-999-5999
Artw industry
Retail
Employee
Revenue

Adidas China Technographics

Adidas China Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Adidas China and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7666 Adidas China employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Adidas China has purchased the following applications: Live800 Live Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Cloudinary DAM for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Adidas China is running and its propensity to invest more and deepen its relationship with Live800 , Cisco Systems , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Adidas China revenues, which have grown to $3.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adidas China intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Adidas China Tech Stack and Enterprise Applications

Adidas China AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Live800 Legacy Live800 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Adidas China implemented Live800 Live Chat on its website. Live800 Live Chat in the Chatbots and Conversational AI category provided real time conversational engagement embedded into the ecommerce front end. The deployment centered on embedding the Live800 web chat widget across the ecommerce site, configuring session management, visitor routing rules, and the agent console for handling live conversations. Functional capabilities described or typical for the application included canned responses, conversation transcripts, queueing and escalation workflows, and automation to triage inquiries before agent handoff. Operational scope focused on online customer service and digital commerce functions for Adidas China, supporting customer support agents handling sales inquiries and service requests through the website. The Live800 Live Chat application served as the primary web channel for conversational engagement on adidas.com.cn. Governance emphasized chat handling workflows, agent access controls, canned reply maintenance and transcript retention to support consistent service delivery. Ongoing configuration and management were conducted within digital commerce and customer service teams to maintain conversational rules and agent routing.
Adidas China Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2018 2018
Adidas China Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudinary Legacy Cloudinary DAM Digital Asset Management Content Management n/a 2020 2020
Web Content Management Content Management 2020 2020
Adidas China eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
Adidas China CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2014 2014
Customer Data Platform CRM 2014 2014
Customer Experience CRM 2021 2021
Data Management Platform CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2017 2017
Tag Management CRM 2017 2017
Tag Management CRM 2017 2017
Adidas China EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
Adidas China IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Adidas China CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Adidas China

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Adidas China Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adidas China IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adidas China digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Adidas China Technographics
Adidas China is a Retail organization based in China, with around 7666 employees and annual revenues of $3.74 billion.
Adidas China operates a diverse technology stack with applications such as Live800 Live Chat, Cisco Webex Meetings and Cloudinary DAM, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Asset Management.
Adidas China has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live800, Cisco Systems and Cloudinary.
Adidas China recently adopted applications including Telstra Cloud Infrastructure in 2025, Adobe Experience Cloud in 2021 and Quantil CDN360 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adidas China’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Adidas China’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adidas China technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.