Adista Technographics
Adista Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adista and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Adista employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adista has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018, Pathwire MailJet for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adista is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adista revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adista intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adista Tech Stack and Enterprise Applications
Adista AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Adista implemented Zendesk Chat on its website. Adista uses Zendesk Chat in the Chatbots and Conversational AI category to support on-site customer engagement and customer service workflows for its communications business. The deployment is a web-embedded chat widget tied to the Zendesk Chat application, providing real-time messaging and visitor presence on the corporate site.
The implementation centers on standard Chatbots and Conversational AI capabilities, including live chat routing to agents, canned responses for common inquiries, and proactive messaging to website visitors. Operational ownership resides with the customer-facing team and is scoped to Adista's public website, with configuration focused on chat queueing, agent availability, and session handling within Zendesk Chat. The setup is proportionate to a small, six-person organization and concentrates on web channel engagement rather than multi-channel orchestration.
|
Adista Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Adista implemented Microsoft 365 to provide Collaboration capabilities for its six-person communications firm in France. The deployment is a cloud-hosted Microsoft 365 tenant provisioned company-wide, and the company is using Microsoft 365 on their website. This implementation positioned Microsoft 365 as the primary Collaboration platform for email, meetings, file storage and content publishing.
Configuration focused on standard Microsoft 365 functional modules such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, Microsoft Teams for chat and meetings, and Azure Active Directory for identity and access management. Operational coverage included core business functions such as internal communications and document collaboration, with tenant level user provisioning and content governance controls implemented. Integrations beyond the website are not specified in the source material, so no external system integrations are described.
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Adista PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2015 | 2015 |
In 2015, Adista implemented Pathwire MailJet for Transactional Email on its website, embedding Pathwire MailJet as the primary sending layer for site triggered messages. The deployment used API and SMTP relay endpoints to process transactional flows, with template management, personalization tokens, and deliverability controls configured in the Pathwire MailJet console.
Operational coverage focused on customer notifications and system alerts originating from the website, with event based sending and tracking of bounces and delivery receipts via webhook endpoints. Governance and operational ownership remained within Adista's small internal operations and web teams, who centrally manage templates, sending credentials, and authentication such as SPF and DKIM to support the Transactional Email implementation.
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Adista IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Adista
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Adista Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-17 | Adista | Evaluated | Demand Science | PureABM | Account Based Marketing | CRM |
| 2024-10-17 | Adista | Evaluated | Demand Science | Demand Science Leadiro | Account Based Marketing | CRM |
| 2024-06-17 | Adista | Evaluated | Palantir Technologies | Palantir Gotham | Analytics and BI | Analytics and BI |