Advanced Info Service
414 AIS Tower 1, Phaholyothin Road, Samsen Nai, Phayathai,
Bangkok, 10400,
Thailand
Bangkok, 10400,
Thailand
66 2 029 5000
Communications
Advanced Info Service Technographics
Advanced Info Service Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Advanced Info Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19698 Advanced Info Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Advanced Info Service has purchased the following applications: SAP S/4 HANA for ERP Financial in 2024, NetCracker BSS/OSS for OSS/BSS in 2023, E-Waste+ Blockchain Platform for Blockchain Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advanced Info Service is running and its propensity to invest more and deepen its relationship with SAP , NEC Corporation , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advanced Info Service revenues, which have grown to $6.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advanced Info Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Advanced Info Service Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2024 | 2025 |
In 2024, Advanced Info Service implemented SAP S/4 HANA as its ERP Financial application. The deployment targeted centralized financial management across the corporate group and subsidiaries, emphasizing control instrumentation to support statutory and consolidated reporting.
SAP S/4 HANA was configured to support core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, and period-end financial close, with audit trails and validation workflows enabled. The implementation included structured data migration and verification processes to ensure transactional and master data accuracy feeding the finance ledgers.
Auditing provisions were explicitly reflected in the 2025 budget, the overall annual audit fee increased by THB 931,000 driven by two items, a one-time charge of THB 550,000 for auditing the internal control system of SAP S/4 HANA and verifying the accuracy of data migration to support the financial audit, and a THB 381,000 price adjustment after a three-year fixed rate from 2022 to 2024. The audit fees of subsidiaries for the year 2025 are subject to change depending on the actual number of subsidiaries and the actual workload during the year.
Operational governance incorporated additional audit checkpoints and data migration verification tasks into finance workflows, aligning internal control assessments with SAP S/4 HANA configuration artifacts. This alignment concentrated audit activity on migration accuracy and control effectiveness within group consolidation and statutory reporting processes.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023 Advanced Info Service implemented NetCracker BSS/OSS to consolidate billing systems for all customers and centralize revenue management across the operator in Thailand. The deployment is framed as an OSS/BSS modernization program that consolidates disparate billing capabilities into a single, cloud-native platform for the company.
The implementation centers on Netcracker Revenue Management within Netcracker Digital BSS and uses NetCracker BSS/OSS as the primary application layer. Functional modules explicitly adopted include Customer Billing Management and Converged Rating & Charging, and the program leverages the Netcracker Cloud Platform as the foundational infrastructure. CI/CD methodologies are incorporated to enable continuous, seamless updates to these functional modules.
Integration posture emphasizes industry alignment and deployment flexibility, the program adheres to TM Forum APIs and is designed to run on the customer cloud in a SaaS model. Operational coverage is company wide, consolidating billing for all customers and affecting billing, revenue management, offer and product bundling, and customer experience operations within AIS. The architecture supports a cloud-native IT stack and an end-to-end approach to drive business performance and agility.
Governance and rollout practices include CI/CD driven release processes to simplify operations and system upgrades for AIS teams, and an architecture that supports different deployment models to enable testing and phased product rollouts. The initiative is positioned as a comprehensive IT infrastructure transformation program that standardizes operational workflows around the Netcracker Cloud Platform and Digital BSS capabilities.
Explicit outcomes stated by the operator include faster time to market, a consolidated view on sales and revenue, the ability to bundle products, an improved customer experience, simplified operations and system upgrades, and lower total cost of ownership.
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Revenue Cycle Management | ERP Services and Operations |
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2024 | 2024 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | E-Waste+ Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, Advanced Info Service launched the E-Waste+ Blockchain Platform and took the system live in December 2022 as part of its Hub of E‑Waste initiative to track and trace electronic waste across Thailand. The E-Waste+ Blockchain Platform is a Blockchain Platform deployed to provide provenance, auditability, and shared state for reverse-logistics events tied to electronic waste collection and recycling.
The implementation centers on an immutable ledger for item-level traceability, a reverse-logistics workflow layer to record transfers and custody events, and a carbon score calculation capability to quantify emissions reductions associated with recycling activities. The platform also includes dashboarding and reporting functionality to display emissions reductions and to present carbon scores for environmental management and partner reporting.
Operational coverage spans AIS sustainability and supply chain teams coordinating with partner recycling programs across Thailand, with the platform used to coordinate partner collection and to present reductions publicly. Governance was organized under the Hub of E‑Waste initiative, with rollout completed in December 2022 and ongoing use to coordinate partner recycling programs and display emissions reductions through the E-Waste+ Blockchain Platform.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Advanced Info Service
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Advanced Info Service Executives
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FAQ - APPS RUN THE WORLD Advanced Info Service Technographics
Advanced Info Service is a Communications organization based in Thailand,
with around 19698 employees and annual revenues of $6.87 billion.
Advanced Info Service operates a diverse technology stack with applications such as
SAP S/4 HANA, NetCracker BSS/OSS and E-Waste+ Blockchain Platform,
covering areas like ERP Financial, OSS/BSS and Blockchain Platform.
Advanced Info Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEC Corporation and In-House Applications.
Advanced Info Service recently adopted applications including
SAP Cloud ALM in 2025, SAP Business Technology Platform (BTP) in 2025 and SAP S/4 HANA in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Advanced Info Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Advanced Info Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Advanced Info Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.