Washington, 20001, DC,
United States
Advisory Board Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Advisory Board Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Advisory Board Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advisory Board Company has purchased the following applications: Workday HCM for Core HR in 2015, Rocket.chat for Chatbots and Conversational AI in 2018, MicroStrategy ONE Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advisory Board Company is running and its propensity to invest more and deepen its relationship with Workday , Blackboard , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advisory Board Company revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advisory Board Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, Advisory Board Company implemented Workday HCM as its Core HR application. Workday HCM is used as the primary Human Resources Management System to process HR transactions where HR teams open and close positions and requisitions, execute promotions, and process terminations.
The implementation emphasizes position management and workforce transaction capabilities in Workday HCM, with configuration to support requisition lifecycle, promotion and termination workflows, and compensation data capture. HR operations maintain weekly employee detail reports inside Workday HCM to identify variance in compensation, hires, and terminations, reflecting integrated reporting and transactional recordkeeping.
Benefits administration and compliance workflows are instrumented in Workday HCM to support Affordable Care Act audits, enabling classification of employees and benefits determination. The system also supports project planning activities for various HR functions, centralizing employee data and audit trails used by HR and compliance teams.
Governance centers on transactional processing through the Human Resources Management System, with established reporting cadence and workflow controls for position and requisition changes. Operational ownership rests with HR operations, which use Workday HCM for continuing workforce administration, reporting consistency, and structured project facilitation across the organization.
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Learning and Development | HCM |
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2013 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Advisory Board Company implemented Rocket.chat, deploying Rocket.chat on its public website as a web-embedded conversational interface within the Chatbots and Conversational AI category. The decision positioned the application as a customer-facing channel for real-time engagement and inbound conversational handling on advisory.com.
The implementation emphasized typical Chatbots and Conversational AI capabilities, including a web chat widget, configurable conversational workflows, session routing for inbound visitors, and administrative controls for user roles and moderation. Configuration work focused on embedding Rocket.chat into site pages, tuning conversational flows to handle site visitor inquiries, and enabling persistent chat sessions across pages.
Operational coverage was scoped to the public website channel and aligned with customer engagement and support functions, with administration and moderation workflows established to manage conversations and user permissions. Governance centered on application-level configuration and content control for conversational scripts, avoiding claims about integrations with backend systems not specified in source documentation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014, The Advisory Board Company implemented MicroStrategy ONE Analytics to provide member hospitals enhanced visibility into financial, operational, and clinical performance. MicroStrategy ONE Analytics serves as the Analytics and BI platform for the Advisory Board's hosted business intelligence applications that support hospital margin and clinical improvement.
The implementation comprised multiple hosted business intelligence applications, each focused on a distinct performance area and configured to surface financial, operational, and clinical metrics alongside best practice research. The Advisory Board combined domain expertise with MicroStrategy ONE Analytics reporting, dashboards, and parameterized analytics to enable members to incorporate best practices into daily operations.
Deployment was executed as a single-host multi tenant architecture where the Advisory Board builds and maintains a shared application deployed to its membership. MicroStrategy ONE Analytics robust security controls enforce tenant separation so each hospital only accesses its own data. Thousands of individual users, from CFOs to business analysts, access the secure web based analytical tools on a daily basis.
Operational scope extended across the Advisory Board's membership of more than 2,600 hospitals and health systems, with governance centralized under the Advisory Board team that operates the hosted applications and membership programs. Member hospitals have seen significant financial improvements as a result, and the combined package of MicroStrategy ONE Analytics plus the Advisory Board's best practice research is used to accelerate issue diagnosis and shift focus from diagnosis toward driving solutions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2001 | 2001 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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