The Hague, 2595 AA,
Netherlands
Aedes Vereniging Van Woningcorporaties Technographics
Aedes Vereniging Van Woningcorporaties Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aedes Vereniging Van Woningcorporaties and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Aedes Vereniging Van Woningcorporaties employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aedes Vereniging Van Woningcorporaties has purchased the following applications: Microsoft 365 for Collaboration in 2019, FreshDesk Customer Support for Customer Support in 2023, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aedes Vereniging Van Woningcorporaties is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aedes Vereniging Van Woningcorporaties revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aedes Vereniging Van Woningcorporaties intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aedes Vereniging Van Woningcorporaties Tech Stack and Enterprise Applications
Aedes Vereniging Van Woningcorporaties Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Aedes Vereniging Van Woningcorporaties deployed Microsoft 365 as its Collaboration platform. The deployment is referenced on the Aedes website, which indicates active tenant-level Microsoft 365 usage to support organizational communications and public content workflows. The implementation covers the Netherlands-based non profit with approximately 120 employees, implying an organization-wide cloud provisioning approach to unify staff collaboration and document sharing. The Microsoft 365 deployment is positioned to serve internal communications and external publishing needs rather than a narrow point solution.
Functional capabilities centered on Microsoft 365 include enterprise email and calendaring, SharePoint Online and OneDrive document management, and team collaboration and meeting functionality consistent with Collaboration deployments. Administration is described at the tenant level with role-based administration, centralized user provisioning and site permission controls, and information governance patterns typical for nonprofit compliance and content management. The integration surface observed on the public site suggests Microsoft 365 is used both for internal collaboration and for supporting externally visible content, aligning Company Microsoft 365 Collaboration business functions for communications, document management and staff collaboration.
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Aedes Vereniging Van Woningcorporaties CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, Aedes Vereniging Van Woningcorporaties deployed FreshDesk Customer Support on its website. The deployment is classified in the Customer Support category and establishes a public facing intake channel for member and tenant inquiries via an embedded FreshDesk web widget.
Implementation concentrated on core Customer Support capabilities of FreshDesk Customer Support, including centralized ticketing, a web widget for site based intake, a self service knowledge base, and email channel routing. Configuration work emphasized custom ticket fields, workflow automation for routing and priority tagging, canned responses, and SLA rules to standardize handling and response pathways.
Operational coverage ties the website intake into internal member services and communications teams, centralizing inbound inquiries into a single help desk queue. The scope included agent role configuration, ticket assignment queues, escalation rules, and administrative controls to align support workflows with organizational service processes.
Governance was instituted through role based admin permissions, documented triage procedures, and staged onboarding for support staff to adopt the FreshDesk interface and new ticketing workflows. Training and operational playbooks were used to coordinate support ownership and daily handling procedures.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Aedes Vereniging Van Woningcorporaties IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Aedes Vereniging Van Woningcorporaties
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Aedes Vereniging Van Woningcorporaties Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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