AEON Malaysia
3rd Floor, AEONTaman Maluri Shopping Centre Jalan Jejaka,Taman Maluri, Cheras,
Kuala Lumpur, 55100,
Malaysia
Kuala Lumpur, 55100,
Malaysia
603 9207 2005
Retail
AEON Malaysia Technographics
AEON Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AEON Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9423 AEON Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AEON Malaysia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, BOSS Core HR for Core HR in 2018, Delyva Multi-Courier Delivery Platform for Delivery Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AEON Malaysia is running and its propensity to invest more and deepen its relationship with SAP , Boss Solutions , Delyva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AEON Malaysia revenues, which have grown to $1.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AEON Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AEON Malaysia Tech Stack and Enterprise Applications
AEON Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2009 |
AEON Malaysia implemented SAP ERP ECC 6.0 in 2008 as its ERP Financial application, replacing a legacy system. The deployment was structured to support centralized headquarters finance functions while extending transactional capability to a distributed retail footprint; the SAP instance was integrated with store POS and the company’s network infrastructure to enable SAP postings and inventory operations across outlets.
Operational responsibility sits with AEON’s IT organization, which provides day‑to‑day technical support and troubleshooting for store and HQ users, coordinates system maintenance and upgrades with vendors and internal teams, and manages documentation and reporting for IT incidents, assets, and system performance. The implementation emphasizes continuous connectivity and system availability across all AEON outlets to sustain financial posting and inventory workflows.
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AEON Malaysia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Boss Solutions | SAP HCM (HR) | BOSS Core HR | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, AEON Malaysia implemented BOSS Core HR to centralize Core HR functions across its corporate offices and retail estate. The deployment replaced SAP HCM and brought employee master data, organizational unit management, and talent planning workflows under a single BOSS Core HR environment for an employee base of roughly 9,423.
The implementation configured core functional modules including employee master records, organizational unit setup, job description management and upload processes, transfer and promotion workflows, talent pool profiling, and KPI tracking. BOSS Core HR was instrumented to support user acceptance testing, ongoing troubleshooting, and end user training activities conducted by in‑house HR teams.
Operational coverage extended across AEON stores, malls, shops and corporate HR teams in Malaysia, with transactional HR workflows migrated from SAP HCM into the BOSS Core HR system. Business functions directly impacted included HR operations, talent planning and management, performance measurement through KPI handling, and employee records administration.
Governance and process changes centered on centralized HR record maintenance, standardized job description processes to feed the HR system, formal UAT governance during rollout, and role based training for store and corporate HR users. Day to day operational responsibilities included maintaining timely HR records, conducting UAT cycles, assisting stores with KPI issues, and preparing employee profiles for promotion and progression reviews.
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Payroll | HCM |
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2008 | 2009 |
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Recruiting | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2008 | 2009 |
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AEON Malaysia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Delyva | Legacy | Delyva Multi-Courier Delivery Platform | Delivery Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, AEON Malaysia implemented the Delyva Multi-Courier Delivery Platform to support MyAEON2go e-commerce delivery operations, leveraging a Delivery Management solution to address time-slot variability and delivery capacity. The engagement focused on operationalizing last mile delivery workflows within AEON Co. Malaysia, aligning the platform to the retailer's online order fulfillment processes and peak period resource demands.
Delyva Multi-Courier Delivery Platform was configured to provide dedicated delivery resources, time-slot order handling, route optimization and real-time tracking capabilities, reflecting standard Delivery Management functional modules for marketplace and retailer use cases. The implementation centralized order dispatching and orchestration, enabling AEON to allocate drivers and logistics partners dynamically and to maintain visibility into in-transit deliveries through tracking and status updates.
The platform was integrated with AEON's MyAEON2go order systems to automate handoffs between e-commerce order fulfillment and last mile execution, preserving order data and delivery instructions across systems. Operational coverage targeted MyAEON2go e-commerce delivery flows across AEON Co. Malaysia, impacting supply chain operations, last mile logistics teams and customer service functions that manage delivery communications and exceptions.
Governance and process changes included formalizing scheduling for fluctuating time-slot orders and coordinating dedicated delivery resource pools to meet peak demand, with workflows adjusted to support real-time exception handling and customer visibility. Reported outcomes included enhanced delivery performance, improved customer satisfaction through transparent tracking, and optimization of delivery costs, reflecting the intended operational benefits of the Delivery Management deployment.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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AEON Malaysia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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AEON Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2017 | 2017 |
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AEON Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AEON Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Merchandise & Marketing Officer | CXO | Marketing | |
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CTO | CXO | IT | |
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Deputy MD, Operations | CXO | Operations | |
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Product Manager eCommerce - myAEON2go Platform | Manager | Customer Service | |
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CHRO | CXO | HR | |
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Assistant Manager, HR Digital, HRIS | Manager | HR | |
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Head of Human Resources Operations | Director | HR | |
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General Manager / Head of HR Transformation | Director | HR | |
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Apps Being Evaluated by AEON Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AEON Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AEON Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AEON Malaysia Technographics
AEON Malaysia is a Retail organization based in Malaysia,
with around 9423 employees and annual revenues of $1.06 billion.
AEON Malaysia operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, BOSS Core HR and Delyva Multi-Courier Delivery Platform,
covering areas like ERP Financial, Core HR and Delivery Management.
AEON Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Boss Solutions and Delyva.
AEON Malaysia recently adopted applications including
ARMS GO Seito POS in 2021, Microsoft Power BI in 2021 and Bridzia eCommerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AEON Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AEON Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AEON Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.