Fyshwick, 2609, ACT,
Australia
Aerial Capital Group Technographics
Aerial Capital Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aerial Capital Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Aerial Capital Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aerial Capital Group has purchased the following applications: Microsoft 365 for Collaboration in 2017, Mitel MiContact Center Enterprise for Call Center in 2017, Amazon EC2 for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aerial Capital Group is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aerial Capital Group revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aerial Capital Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aerial Capital Group Tech Stack and Enterprise Applications
Aerial Capital Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Aerial Capital Group deployed Microsoft 365 as its core Collaboration platform. The rollout was provisioned as a cloud-hosted Microsoft 365 tenant to support company-wide collaboration and corporate email for the 100 person professional services firm based in Australia, and Microsoft 365 artifacts are surfaced on the company website.
The implementation centers on Collaboration capabilities typical for the Microsoft 365 suite, including enterprise email, real-time meetings and chat, content collaboration, and file storage. Configuration signals align with Exchange Online for messaging, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document libraries, and OneDrive for personal file sync, with tenant-level administration, role-based access controls, and policy configuration for content sharing and retention.
Operational coverage is firm-wide, supporting client delivery, finance, and HR business functions through centralized communications and document workflows. Governance and operational controls focus on tenant administration and user provisioning, with SharePoint site structures and Teams channel organization used to map collaboration to practice areas, reinforcing standard Collaboration governance patterns for a Microsoft 365 deployment.
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Aerial Capital Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Enterprise | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Aerial Capital Group implemented Mitel MiContact Center Enterprise. The Mitel MiContact Center Enterprise Call Center platform was provisioned to support customer service operations for the 100-employee professional services firm in Australia.
The deployment leveraged Mitel MiContact Center Enterprise capabilities including intelligent skills-based routing to ensure calls are routed promptly to the right people, and a capacity design rated to handle up to 40,000 calls per hour. The implementation consolidated multimedia channels into a single virtual queue, supporting voice, e-mail, SMS, internet collaboration, fax and web chat, while providing agent mobility and virtual contact center capabilities for distributed sites and multi-tenancy.
Operational tooling included real-time display reporting and analytics report capabilities for management to monitor contact center activity and performance. The configuration emphasized contact center functional modules such as routing, multimedia queuing, mobility and reporting, aligning Mitel MiContact Center Enterprise Call Center capabilities with Aerial Capital Group customer service and support workflows.
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Aerial Capital Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Aerial Capital Group deployed Amazon EC2 to host its public website as part of its Application Hosting and Computing Services footprint. The deployment places Amazon EC2 as the primary compute layer for web serving and application runtime, supporting web content delivery and server side processing for the firm’s customer facing site in Australia.
The implementation leverages core Amazon EC2 capabilities including virtual server provisioning, instance configuration, AMI based image management, and security group based network controls to provide compute orchestration and operating system level control for web workloads. Operational ownership is concentrated in the company’s IT infrastructure function, with Amazon EC2 providing the Application Hosting and Computing Services layer for web hosting, application runtime, and platform level maintenance, as evidenced by EC2 references in the site implementation.
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aerial Capital Group
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Apps Being Evaluated by Aerial Capital Group Executives
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