Aeris Communications
1731 Technology Drive Suite 800,
San Jose, 95110, CA,
United States
San Jose, 95110, CA,
United States
1 888-462-3747
Professional Services
Aeris Communications Technographics
Aeris Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aeris Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Aeris Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aeris Communications has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aeris Communications is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aeris Communications revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aeris Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aeris Communications Tech Stack and Enterprise Applications
Aeris Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Aeris Communications implemented Oracle NetSuite ERP to centralize its finance function and support core accounting workflows in the ERP Financial category. The deployment positioned Oracle NetSuite ERP as the primary system of record for general ledger activity, subsidiary ledger maintenance and period close orchestration across the company’s finance organization.
Configuration focused on general ledger and consolidation capabilities, with explicit controls to govern month-end close and subsidiary consolidation processes. Oracle NetSuite ERP was configured to manage fund accounting workflows for multiple subsidiaries, automate period-end task sequencing and house reconciliation artifacts to maintain integrity and accuracy of the subsidiary and general ledgers.
The implementation was integrated with the company CRM, Salesforce, to align revenue and accounts receivable data with ledger postings and consolidation entries, supporting end-to-end finance to revenue continuity. Operational coverage centered on the finance and accounting departments, with processes instrumented to flow transactional detail from Salesforce into Oracle NetSuite ERP for posting and consolidation.
Governance emphasized oversight of the month-end close process, prescribed reconciliation routines and role-based controls to preserve ledger accuracy. Close governance included standardized checklists, consolidated close sequencing and ledger integrity reviews to ensure consistent subsidiary consolidation and financial statement support.
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Aeris Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Aeris Communications implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System embedded on the corporate careers site. The iCIMS Recruit Applicant Tracking System was provisioned to capture applicant data, publish job requisitions, and manage candidate workflows through posting and application intake on the Aeris careers page. Deployment emphasized a web-facing configuration to route candidates into the ATS for centralized hiring management.
Functional scope included job posting management, candidate submission workflows, resume parsing, interview stage tracking, and offer management consistent with Applicant Tracking System capabilities, supporting recruiting and human resources business functions. Operational coverage focused on corporate recruiting teams and hiring managers, with process alignment around role-based access, requisition approval workflows, and candidate disposition tracking. Governance centered on HR ownership of recruiting processes and careers site content, with on-site application form integration to channel applicants into iCIMS Recruit Applicant Tracking System.
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Aeris Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aeris Communications implemented Zendesk Chat. Aeris Communications deployed Zendesk Chat as an embedded website messaging channel under the Chatbots and Conversational AI category to provide real-time customer engagement on its public site. The implementation focused on routing web visitors to dedicated support agent groups to support customer service and digital engagement workflows.
Zendesk Chat was configured with the standard web chat widget, real-time messaging, visitor monitoring, chat transcript capture, canned responses, and agent presence controls to streamline live interactions. The rollout included configuration of routing rules and agent groups, session handoff to asynchronous channels such as email, and basic reporting and chat history to preserve context for support cases. Operational governance emphasized queue management, agent handling procedures, and templated response workflows to ensure consistent handling of website-initiated conversations.
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Aeris Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Aeris Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Aeris Communications TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Aeris Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aeris Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Vice President, Sales & Marketing | VP | Marketing | |
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Accounting Manager | Manager | Finance | |
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Vice President, Software Operations - Customer Success | VP | IT | |
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Global Customer Support Engineer - Manager | Manager | Customer Service | |
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Customer Support Engineer - Manager | Manager | Customer Service | |
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Vice President of Global Sales | VP | Sales | |
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Apps Being Evaluated by Aeris Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aeris Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aeris Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Aeris Communications Technographics
Aeris Communications is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $38.0 million.
Aeris Communications operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and Zendesk Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Aeris Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Zendesk.
Aeris Communications recently adopted applications including
6sense Account Engagement Platform in 2023, Zoominfo Platform in 2021 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aeris Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aeris Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aeris Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.