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AeroItalia Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group Legacy Amadeus Travel Platform Travel Management ERP Services and Operations n/a 2024 2024
In 2024, AeroItalia implemented Amadeus Travel Platform in the Amadeus Travel Platform category to support its European growth strategy and targeted entry into the corporate travel market. The deployment is positioned to deliver dedicated content to corporate customers as the airline expands its route network in Italy, including Sardinia and Sicily, and reinforces its position across Europe. The implementation includes Amadeus Ticket Server components, specifically a central ticketing server, an e-ticket server, and an e-ticketing network, all integrated into AeroItalia’s passenger service system. These modules establish the ticketing carrier capability for AeroItalia and enable standard e-ticket issuance and central ticket repository functions that are typical of airline ticketing and distribution platforms. Integration scope is explicitly limited to the airline’s PSS and distribution stack, with the e-ticketing network and central ticketing server designed to support interline and codeshare partner flows. Operational coverage focuses on commercial, distribution, and ticketing operations serving corporate travel sellers and connecting passengers in Italy and other European markets, enabling smoother connections through coordinated ticketing processes. Governance and commercial workflow changes emphasize carrier ticketing authority and partnership enablement rather than broad IT transformation. AeroItalia will use the Amadeus Travel Platform to become a ticketing carrier for the first time, creating opportunities for interline and codeshare partnerships and a broader set of options for travel sellers and travelers in Italy and elsewhere.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
Customer Support CRM 2022 2022
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at AeroItalia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AeroItalia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AeroItalia Technographics

AeroItalia is a Transportation organization based in Italy, with around 500 employees and annual revenues of $90.0 million.

AeroItalia operates a diverse technology stack with applications such as Amadeus Travel Platform, Microsoft 365 and Hotjar, covering areas like Travel Management, Collaboration and Customer Experience.

AeroItalia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amadeus IT Group, Microsoft and Contentsquare.

AeroItalia recently adopted applications including Amadeus Travel Platform in 2024, Cloudflare CDN in 2024 and Cloudflare Bot Management in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AeroItalia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AeroItalia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AeroItalia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.