Spokane Valley, 99206, WA,
United States
AFCO Distribution & Milling Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AFCO Distribution & Milling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 AFCO Distribution & Milling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AFCO Distribution & Milling has purchased the following applications: Epicor Eagle for Retail Management in 2023, Microsoft 365 for Collaboration in 2024, Epicor Eagle iNet Customer Access for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AFCO Distribution & Milling is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AFCO Distribution & Milling revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AFCO Distribution & Milling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, AFCO Distribution & Milling deployed Epicor Eagle for Retail Management to power its public ecommerce storefront and core distribution workflows on the company website. The implementation is sized for a 30 person distributor operating in the United States and focuses on online order capture, catalog presentation, and centralized inventory visibility across its distribution and milling operations. Epicor Eagle is embedded on AFCO Distribution & Milling's website to handle product browsing and transactional flows.
The configuration aligns with Retail Management functional patterns, implementing inventory management, order management, pricing and promotions, and point of sale workflows to support online transactions and in-person order capture. Integration emphasis is on synchronizing the ecommerce storefront with back-office order processing and warehouse fulfillment workflows, and on automating catalog updates, order routing and invoicing processes. Operational ownership is consolidated across sales, warehouse and finance functions, with administration centered on catalog taxonomy, pricing rules and order fulfillment configurations within Epicor Eagle.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle iNet Customer Access | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, AFCO Distribution & Milling implemented Epicor Eagle iNet Customer Access as a Customer Support portal on its public website at https://shop.afcodistribution.com/inet/start.php. The deployment delivers web-based customer self-service for a small distribution business, exposing account and order interactions directly through the storefront.
The Epicor Eagle iNet Customer Access implementation leverages standard Customer Support capabilities, including account management, order status and history, invoice retrieval and document access, and product catalog browsing with pricing visibility. Configuration appears focused on authenticated customer access and role-based account visibility, with web form driven inquiry workflows consistent with portal-oriented support functions.
The solution is embedded in AFCOs e-commerce storefront, implementing a web portal architecture that surfaces Eagle data to external customers. This architecture provides a front-end interface to Eagle transactional data, enabling customers to perform order lookups and retrieve invoices while the portal mediates access between public web sessions and the companys Eagle environment.
Operational coverage centers on customer service and sales support workflows, with internal operations responsible for user provisioning, access controls, and ticket escalation paths. For a 30 employee distribution firm, the rollout scope emphasizes customer-facing transactional visibility and centralized online account interactions rather than broad internal process transformation.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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