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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Epicor Eagle iNet Customer Access Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A-1 Irrigation Do it Best Hardware Retail 30 $3M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2017 n/a
In 2017, A-1 Irrigation Do it Best Hardware deployed Epicor Eagle iNet Customer Access as a Customer Support portal on its website, implementing customer account request and access workflows for retail customers. The Epicor Eagle iNet Customer Access instance is hosted at https://a1dib.epicor-inet.com and exposes account request functionality through the inet user request_account.php endpoint, reflecting a web-hosted customer support entry point. Configuration emphasized authenticated account provisioning, self-service order status inquiry, and product lookup capabilities aligned with Customer Support functional patterns. Operational ownership centered on customer support and storefront staff, with governance focused on account approval workflows and credential issuance, and the implementation was scoped to support A-1 Irrigation Do it Best Hardware customer interactions in the United States.
AFCO Distribution & Milling Distribution 30 $3M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2023 n/a
In 2023, AFCO Distribution & Milling implemented Epicor Eagle iNet Customer Access as a Customer Support portal on its public website at https://shop.afcodistribution.com/inet/start.php. The deployment delivers web-based customer self-service for a small distribution business, exposing account and order interactions directly through the storefront. The Epicor Eagle iNet Customer Access implementation leverages standard Customer Support capabilities, including account management, order status and history, invoice retrieval and document access, and product catalog browsing with pricing visibility. Configuration appears focused on authenticated customer access and role-based account visibility, with web form driven inquiry workflows consistent with portal-oriented support functions. The solution is embedded in AFCOs e-commerce storefront, implementing a web portal architecture that surfaces Eagle data to external customers. This architecture provides a front-end interface to Eagle transactional data, enabling customers to perform order lookups and retrieve invoices while the portal mediates access between public web sessions and the companys Eagle environment. Operational coverage centers on customer service and sales support workflows, with internal operations responsible for user provisioning, access controls, and ticket escalation paths. For a 30 employee distribution firm, the rollout scope emphasizes customer-facing transactional visibility and centralized online account interactions rather than broad internal process transformation.
Akin Building & Design Centers Retail 30 $3M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2017 n/a
In 2017, Akin Building & Design Centers implemented Epicor Eagle iNet Customer Access on their website. The Epicor Eagle iNet Customer Access deployment functions as a Customer Support portal, providing authenticated customer access to account and transaction information via the company website. The implementation is a web‑hosted portal aligned with the Epicor Eagle product family, connecting iNet Customer Access to core Eagle order and inventory services to surface order status, invoice history, pricing, and product catalog information. Configuration emphasized customer account management, secure login and session handling, and catalog and pricing visibility consistent with Customer Support portal workflows. Operational coverage centers on external customer self service and internal customer service and sales workflows, with user access provisioning and role based access controls configured through Epicor administrative tooling. Governance focuses on web portal account administration, support ticket handoffs to internal teams, and ongoing portal configuration managed via the Epicor Eagle interface and the Akin Building & Design Centers website endpoint.
All American Do It Center Retail 150 $18M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2023 n/a
In 2023, All American Do It Center deployed Epicor Eagle iNet Customer Access on its public retail website to provide customer-facing account management and service tools. Epicor Eagle iNet Customer Access, classified in the Customer Support category, is surfaced through the shop.allamericandoitcenter.com portal and configured to present authenticated customer account data, order history, and invoice information drawn from the Epicor Eagle platform. The implementation centers on customer self-service modules such as secure login and account access, order status lookup, invoice retrieval, and web-based support request submission, aligning with standard Customer Support workflows. Operational coverage is focused on online retail customers and store sales and customer service teams who reference the portal for case handling, with governance controls implemented around web authentication, role based access to account records, and defined integration points between the customer portal and back office order management.
Art Supply Warehouse Retail 30 $3M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2023 n/a
In 2023, Art Supply Warehouse deployed Epicor Eagle iNet Customer Access on its public website. The Epicor Eagle iNet Customer Access implementation is positioned as the company web portal in the Customer Support category, providing customer account access and self-service capabilities directly to online shoppers. The deployment is website-hosted and serves as the primary customer-facing intake for order inquiries, account management, and self-service order lookups and invoice views, consistent with Customer Support portal functionality. The implementation is tied to Epicor Eagle data services for order and account synchronization, and it shifts routine support workflows toward web-first ticketing and account self-service, affecting customer service and e-commerce operations for the United States customer base.
Retail 40 $4M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2016 n/a
Retail 20 $2M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2020 n/a
Retail 20 $2M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2020 n/a
Retail 10 $1M United States Epicor Epicor Eagle iNet Customer Access Customer Support 2020 n/a
Retail 20 $2M Canada Epicor Epicor Eagle iNet Customer Access Customer Support 2020 n/a
Showing 1 to 10 of 89 entries

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FAQ - APPS RUN THE WORLD Epicor Eagle iNet Customer Access Coverage

Epicor Eagle iNet Customer Access is a Customer Support solution from Epicor.

Companies worldwide use Epicor Eagle iNet Customer Access, from small firms to large enterprises across 21+ industries.

Organizations such as Nation's Best Holdings, Carr Hardware, LaValley Building Supply, All American Do It Center and Fraser Valley Building Supplies are recorded users of Epicor Eagle iNet Customer Access for Customer Support.

Companies using Epicor Eagle iNet Customer Access are most concentrated in Distribution and Retail, with adoption spanning over 21 industries.

Companies using Epicor Eagle iNet Customer Access are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor Eagle iNet Customer Access across Americas, EMEA, and APAC.

Companies using Epicor Eagle iNet Customer Access range from small businesses with 0-100 employees - 95.51%, to mid-sized firms with 101-1,000 employees - 4.49%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Epicor Eagle iNet Customer Access include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Epicor Eagle iNet Customer Access customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.