Los Angeles, 90046, CA,
United States
Affix Apparel Technographics
Affix Apparel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Affix Apparel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Affix Apparel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Affix Apparel has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, OpenCart for Shopping Cart Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Affix Apparel is running and its propensity to invest more and deepen its relationship with Zendesk , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Affix Apparel revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Affix Apparel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Affix Apparel Tech Stack and Enterprise Applications
Affix Apparel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Affix Apparel implemented Zendesk Chat on its public website. The deployment uses the Zendesk Chat web-embedded widget and a cloud-hosted agent console to provide Chatbots and Conversational AI capabilities for customer service and web-based support on the company storefront. This implementation reflects a small business, website-first approach for a 20-employee apparel manufacturer, with operational scope focused on direct-to-consumer inquiry handling.
Functional configuration centers on the Zendesk Chat widget, real-time messaging, canned responses and routing workflows consistent with Chatbots and Conversational AI implementations, with agent-facing conversation history and session transcripts managed within the Zendesk Chat console. Operational ownership is aligned to customer support and e-commerce touchpoints, with lightweight governance handled by internal staff to manage chat availability, response templates and session handling. Affix Apparel uses Zendesk Chat as its Chatbots and Conversational AI solution on the company website.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Affix Apparel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Affix Apparel implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud-hosted deployment centralizes email, calendaring, file storage, real-time document collaboration, and virtual meetings for the 20-employee manufacturer. Google Workspace (Formerly Google G-Suite) is also used on their website, indicating company domain provisioning that ties public-facing contact flows to corporate accounts and site administration roles.
Configuration focuses on core Google Workspace capabilities such as Gmail, Google Calendar, Google Drive and Docs, and Google Meet, managed through the Google Workspace admin console for user provisioning and access controls. Operational scope covers internal communications, design and order coordination, and administrative workflows across the United States, with governance implemented through centralized account administration and standard cloud identity controls consistent with small-organization Collaboration deployments.
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Affix Apparel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenCart | Legacy | OpenCart | Shopping Cart Management | eCommerce | n/a | 2020 | 2020 |
In 2020, Affix Apparel implemented OpenCart for core Shopping Cart Management on its public website. The deployment is a web storefront installation of OpenCart serving a 20 person United States apparel manufacturer, centralizing online product presentation, cart handling, and checkout flows for direct to consumer sales.
The OpenCart implementation focuses on standard Shopping Cart Management capabilities, including a product catalog with variant SKUs, shopping cart persistence, checkout orchestration, order capture, and configuration of shipping and tax rules. Administrative configuration emphasizes product data management, pricing configuration, and order lifecycle controls common to small commerce operations.
Operational coverage centers on e-commerce, fulfillment, and customer service functions, with the system handling online order intake and order status visibility for internal teams. Governance is implemented through the OpenCart administrative console, using role based controls for catalog editors and order processors and defined workflows for order fulfillment and customer communications.
The narrative reflects a single site web based architecture using OpenCart as the Shopping Cart Management platform, with configuration aligned to small business operational needs and centralized administration for product and order management.
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Affix Apparel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Affix Apparel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Affix Apparel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Affix Apparel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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