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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

AFI Industries Tech Stack and Enterprise Applications

AFI Industries AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, AFI Industries implemented Drift AI Chatbot on its website to introduce automated customer engagement. Drift AI Chatbot is a Chatbots and Conversational AI application deployed as an on-site chat widget to handle inbound visitor questions and capture contact intent across AFI Industries' public web pages. The implementation emphasized conversational flows, automated lead capture, and handoff logic for qualifying conversations to sales or email follow up. AFI Industries configured the Drift AI Chatbot conversational scripts and responses to reflect its manufacturing product lines, leveraging standard conversational automation and intent classification capabilities inherent to the application. Operational scope was website-centric, supporting the companys marketing and sales functions with real-time engagement and data capture at the point of customer interaction. Governance and ongoing maintenance are managed internally, with marketing and sales owners updating conversation content and tuning responses through the Drift AI Chatbot administrative tooling and reporting interfaces.
AFI Industries Collaboration
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Category
Market
VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, AFI Industries implemented Microsoft 365 as its Collaboration platform. The deployment used a cloud subscription model to centralize email, document collaboration, and team communication for the 43-employee manufacturing firm in the United States. Microsoft 365 implementation encompassed standard collaboration capabilities, including Exchange Online for hosted email, SharePoint Online for intranet and document libraries, OneDrive for Business for individual file sync, and Microsoft Teams for real-time chat and meetings, configured to support procurement, operations, and administrative business functions. Configuration and governance focused on tenant-level user provisioning, role-based access control, and basic security policies to manage internal collaboration and external sharing, and elements of Microsoft 365 are surfaced on the company website.
AFI Industries CRM
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Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2015 2015
In 2015, AFI Industries implemented Automattic Jetpack CRM on their website. Automattic Jetpack CRM serves as the company CRM, centralizing customer records and enabling on-site lead capture and contact management directly through the corporate web presence. The deployment reflects a single-site, small business implementation consistent with AFI Industries size of 43 employees, focusing CRM functionality on direct customer interactions and sales intake. Configuration is oriented to common CRM capabilities, including contact and lead management workflows, web-based lead capture forms, list segmentation and basic email communication management, reflecting typical CRM functional modules. Governance and administration are managed through the website administration layer, aligning ownership to a small IT or operations role and enabling lightweight process controls for sales and customer service workflows.
Marketing Automation CRM 2016 2016
AFI Industries IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at AFI Industries

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AFI Industries Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AFI Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AFI Industries digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AFI Industries Technographics
AFI Industries is a Manufacturing organization based in United States, with around 43 employees and annual revenues of $5.0 million.
AFI Industries operates a diverse technology stack with applications such as Drift AI Chatbot, Microsoft 365 and Automattic Jetpack CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
AFI Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Microsoft and Automattic.
AFI Industries recently adopted applications including Google Cloud Platform (GCP) in 2021, Drift AI Chatbot in 2017 and Intuit Mailchimp in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AFI Industries’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AFI Industries’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AFI Industries technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.