Aga Khan Museum
77 Wynford Drive,
Toronto, M3C 1K1, ON,
Canada
Toronto, M3C 1K1, ON,
Canada
1 416-646-4677
Leisure and Hospitality
Aga Khan Museum Technographics
Aga Khan Museum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aga Khan Museum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Aga Khan Museum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aga Khan Museum has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2018, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aga Khan Museum is running and its propensity to invest more and deepen its relationship with Microsoft , Tawk.to , AddSearch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aga Khan Museum revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aga Khan Museum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aga Khan Museum Tech Stack and Enterprise Applications
Aga Khan Museum ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Aga Khan Museum implemented Microsoft Dynamics 365 Business Central as its core ERP Financial platform. The deployment was executed as a cloud enterprise resource planning solution and included an upgrade from Navision 2016, delivered end to end by internal project management on budget and on time, producing a reported 90% reduction in server costs.
The Microsoft Dynamics 365 Business Central implementation focused on financial management capabilities, including balance sheet management, month, quarter and year end financial reporting automation, cash flow forecasting, variance analysis and budget cycle automation. Configuration supported divisional and company consolidation across 20 business units, and the project drove procurement process transformation from paper to a digital approval and payment workflow to provide real time cash flow visibility to business partners.
Operational scope covered core finance functions and project support to the Chief Financial Officer, with the finance team retaining payroll review responsibilities while a separate HRMS initiative delivered Ceridian Dayforce for human resource processing. The Ceridian Dayforce rollout reduced HR processing hours by approximately 50 percent, while Dynamics 365 Business Central centralized financial reporting and supported the organization’s audit and regulatory filing cadence.
Governance and process workstreams included standardized operating procedures, cross training to ensure continuity and backup, leadership of the annual audit process and preparation of annual financial statements, and management of grant and sponsorship restrictions and commitments. Reported outcomes tied to the ERP Financial implementation included a 50 percent reduction in the reporting cycle through automation, maintenance of charitable regulatory filings such as the T3010, and documented improvements in budget cycle efficiency driven by collaboration between finance and business managers.
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Aga Khan Museum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aga Khan Museum implemented Tawk.to to add real-time messaging capability to its public website. The deployment uses Tawk.to, classified as Chatbots and Conversational AI, to introduce a web-embedded chat widget that provides live chat, visitor presence monitoring, canned responses, and conversation history consistent with this application category.
The implementation targets web-based visitor engagement and online customer service, aligning Tawk.to with the museum business function of website visitor communication. Operational control appears centered on the Tawk.to administration console for agent account management, routing rules, and message logs, integrating conversational workflows into the museum's front-of-house digital engagement processes.
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Aga Khan Museum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Aga Khan Museum implemented Microsoft 365 as its Collaboration platform. The deployment targeted the museum's administrative and operational staff across Canada, supporting core business functions such as collections management, marketing, visitor services and educational programming.
The Microsoft 365 implementation emphasizes Collaboration capabilities including cloud email and calendaring, real-time team communications, document libraries and secure file synchronization and sharing. Microsoft 365 components such as Exchange Online, Microsoft Teams, SharePoint and OneDrive are consistent with the Collaboration category and align with common workflows for document control, event coordination and internal communications in cultural institutions.
Their public website indicates use of Microsoft 365, suggesting the tenant intersects with the museum's web presence for content or authentication workflows. Governance and operational control are consistent with a centralized tenant model, with account provisioning, role-based access and baseline security policies applied across departments, while departmental enablement and staged rollout would support adoption among back office, curatorial and visitor experience teams.
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Aga Khan Museum Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Aga Khan Museum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Aga Khan Museum PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Aga Khan Museum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aga Khan Museum
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Controller | Director | Finance | |
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IT Manager | Manager | IT | |
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Finance Coordinator | Manager | Finance | |
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Apps Being Evaluated by Aga Khan Museum Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aga Khan Museum IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aga Khan Museum digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aga Khan Museum Technographics
Aga Khan Museum is a Leisure and Hospitality organization based in Canada,
with around 150 employees and annual revenues of $19.0 million.
Aga Khan Museum operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Aga Khan Museum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Tawk.to.
Aga Khan Museum recently adopted applications including
Microsoft 365 in 2020, Cloudflare CDN in 2020 and Microsoft Dynamics 365 Business Central in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aga Khan Museum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aga Khan Museum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aga Khan Museum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.