Essex, CM24 8GF,
United Kingdom
Agar Scientific Technographics
Agar Scientific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agar Scientific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57 Agar Scientific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agar Scientific has purchased the following applications: Sage 200 for ERP Financial in 2019, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agar Scientific is running and its propensity to invest more and deepen its relationship with Sage , Google , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agar Scientific revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agar Scientific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agar Scientific Tech Stack and Enterprise Applications
Agar Scientific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Agar Scientific implemented Sage 200 as its ERP Financial system to consolidate invoicing, purchasing, and customer account management across the business. The deployment focused on embedding transactional finance and order processing into a single application used day to day by accounts, purchasing, and customer service staff, including the Purchasing Advisor role responsible for order entry and invoice query resolution.
Sage 200 was configured to support core ERP Financial workflows, including purchase order creation and processing, sales invoicing and query resolution, customer account updates, and stock-related purchasing tasks. The implementation emphasized order acknowledgment handling with price and margin checks, payment approval orchestration with the accounts team, and routine posting of transactional data to financial ledgers.
Operational use cases documented during and after the rollout show the system used to enter purchase orders directly into Sage 200, update customer accounts, process data and documents, and maintain files and records for cross-departmental access. Daily communication between customer service, purchasing, and accounts was supported by using Sage 200 as the authoritative system for order and invoice status, reducing dependence on disparate spreadsheets.
Governance and process changes included formalizing payment approval flows through accounts, instituting order acknowledgment checks to validate pricing and margins, and incorporating training for new staff on Sage 200 operational procedures. Role-aligned responsibilities were recorded to ensure consistent handling of invoicing queries, purchase order processing, and customer advice workflows within the ERP Financial environment.
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Agar Scientific AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Agar Scientific implemented Tawk.to on its public website. The Tawk.to deployment embeds the vendor chat widget site wide and leverages core Chatbots and Conversational AI capabilities, including live chat, canned responses, visitor monitoring, and transcript capture. Configuration funnels real time customer engagement into the Tawk.to agent dashboard for centralized handling of inquiries.
Operational ownership is aligned with customer service and e-commerce functions, which use the Tawk.to dashboard to manage incoming conversations, route visitors to available agents, and retain chat histories to support order and product questions. The implementation is scoped to the Agar Scientific website with administrative controls for agent accounts and chat routing configured through the Tawk.to console. The source notes use of Tawk.to on the website and does not specify additional backend integrations or third party connectors.
|
Agar Scientific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Agar Scientific implemented Microsoft 365 to establish a core Collaboration platform across the company. Using Microsoft 365 on their website is documented in the provided source link and confirms tenant level Microsoft 365 artifacts are present in their public site output.
The deployment centered on collaboration capabilities common to Microsoft 365, including cloud email and calendaring, document storage and sharing, real time document coauthoring, and team chat and meeting tools. Microsoft 365 components such as SharePoint Online and OneDrive for Business are consistent with the observed Collaboration footprint, supporting internal document libraries, versioning, and centralized file access for employees.
Operationally the implementation aligns with a small retail organization model, where a single Microsoft 365 tenant provides centralized administration for user provisioning, access controls, and content governance. The Microsoft 365 implementation impacts core business functions including internal communications, document collaboration, and content workflows that tie into website publishing and customer facing content management.
|
Agar Scientific eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
Agar Scientific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2015 | 2015 |
|
Agar Scientific PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Agar Scientific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Agar Scientific
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agar Scientific Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||