Concord, L4K 5W1, ON,
Canada
Age Comfort Technographics
Age Comfort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Age Comfort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9 Age Comfort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Age Comfort has purchased the following applications: Apple Pay for Payment Processing in 2020, FreeWheel Demandsuite for Agency Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Age Comfort is running and its propensity to invest more and deepen its relationship with Apple , PayPal , FreeWheel, A Comcast Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Age Comfort revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Age Comfort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Age Comfort Tech Stack and Enterprise Applications
Age Comfort ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Age Comfort implemented Apple Pay on its website. The deployment integrated Apple Pay as a Payment Processing option in the ecommerce checkout, enabling customers to complete purchases using device-based authentication and tokenized credentials. This configuration places Apple Pay at the front end of web-based checkout, linking the application to order capture and payment authorization flows.
The implementation scope was the company website serving Age Comfort's Canadian online channel, with operational ownership in ecommerce and order fulfillment functions. Technical configuration included enabling the Apple Pay button in the checkout flow, performing merchant validation and web integration, and routing payment tokens into the retailer's payment gateway and reconciliation processes. Governance updates focused on checkout configuration controls, payment acceptance rules, and adjustments to order reconciliation procedures to reflect the new Payment Processing method.
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Payment Processing | ERP |
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2022 | 2022 |
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Age Comfort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2018 | 2018 |
Age Comfort implemented FreeWheel Demandsuite in 2018 to manage advertising and demand-side monetization on its website, deploying the solution under an Agency Management approach. The implementation uses FreeWheel Demandsuite to centralize ad inventory configuration, campaign trafficking, and delivery reporting for web properties. The Agency Management deployment is focused on integrating ad decisioning into Age Comfort's customer-facing site.
Deployment is web-centric, with FreeWheel Demandsuite configured to run on site pages and serve as the primary interface for campaign setup, inventory controls, and yield management. Functional capabilities implemented include inventory configuration, campaign management, impression and delivery reporting, and programmatic demand orchestration consistent with Agency Management platforms. Operational ownership sits with marketing and digital operations teams, who manage campaign configuration and reporting through FreeWheel Demandsuite while technical integration is limited to embedding vendor tags and ad call configuration on the website.
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Age Comfort AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Age Comfort deployed Zendesk Chat on its public website to provide customer messaging and on site engagement. Zendesk Chat is used as a cloud hosted web chat widget and is recorded under the Chatbots and Conversational AI category, supporting the company’s direct-to-consumer touchpoints.
The implementation centers on core Chatbots and Conversational AI capabilities, including a web embedded live chat widget, real time messaging, canned responses, visitor context and chat transcripts for asynchronous follow up. Operational ownership is concentrated within the small customer service and sales staff, who access Zendesk Chat through the agent console and configure conversational workflows and basic response routing to manage on site inquiries.
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Age Comfort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Age Comfort eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Age Comfort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Age Comfort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Age Comfort CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Age Comfort
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Age Comfort Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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