AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Agenda 21 Digital Tech Stack and Enterprise Applications

Agenda 21 Digital Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Agenda 21 Digital implemented Microsoft 365 as its primary Collaboration platform. The implementation of Microsoft 365 is referenced on the company website and supports a 67 employee professional services firm headquartered in the United Kingdom. The deployment centers on core Collaboration capabilities including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business to support email, document management, synchronous communication, and client collaboration workflows. Deployment architecture is cloud first with a single Microsoft 365 tenant managed through Azure Active Directory identity services and centralized administrative controls, enabling role based access and tenant level policy enforcement across the organization. Operational coverage includes internal professional services teams, client delivery staff, and corporate functions such as marketing and finance, with configurations focused on document lifecycle, team collaboration, and remote work enablement. Governance practices emphasize centralized user provisioning, SharePoint content governance, and communication policy controls aligned to collaboration use cases visible via the company website.
Collaboration Collaboration 2022 2022
Agenda 21 Digital CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, Agenda 21 Digital implemented FreshDesk Customer Support to capture client inquiries and manage support intake from its website. Agenda 21 Digital is a United Kingdom professional services firm with 67 employees, and the deployment positioned FreshDesk Customer Support as the primary web-facing support channel for client services and account management functions. The implementation used FreshDesk Customer Support web widget integration on the corporate website for direct ticket capture, supplemented by standard ticketing workflows and a knowledge base for self service. Configuration work focused on ticket categorization, priority mapping and email to ticket routing consistent with Customer Support platform capabilities, and automation rules were applied to route and escalate inbound requests. Operational coverage centered on client services and account management teams, with a consolidated ticket queue and role based access controls to enforce support responsibilities. Governance emphasized workflow definitions and ticket lifecycle handling to standardize response procedures across the business, and the solution served as the primary operational tool for ongoing customer support activities.
Agenda 21 Digital IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
In 2014 Agenda 21 Digital implemented Microsoft Azure Cloud Services to host its corporate website. Microsoft Azure Cloud Services functions as the Application Hosting and Computing Services layer for the company, providing cloud compute and storage to run web application workloads and serve site content. The deployment is focused on the public website and associated web assets rather than internal enterprise systems. Configuration and operational setup emphasize provisioning of compute instances, object storage and managed platform services to support application uptime, content delivery and automated scaling consistent with Application Hosting and Computing Services. Operational ownership sits with the company digital and IT function, covering site administration, deployment pipelines and certificate management for public facing endpoints. The implementation is embedded directly into the company website infrastructure.
Content Delivery Network IaaS 2016 2016
Agenda 21 Digital CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Agenda 21 Digital

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Agenda 21 Digital Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agenda 21 Digital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agenda 21 Digital digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Agenda 21 Digital Technographics
Agenda 21 Digital is a Professional Services organization based in United Kingdom, with around 67 employees and annual revenues of $32.5 million.
Agenda 21 Digital operates a diverse technology stack with applications such as Microsoft 365, FreshDesk Customer Support and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Agenda 21 Digital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Freshworks.
Agenda 21 Digital recently adopted applications including Slack Connect in 2022, Microsoft 365 in 2019 and FreshDesk Customer Support in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agenda 21 Digital’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Agenda 21 Digital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agenda 21 Digital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.