Agent3
75 Bermondsey Street,
London, SE1 3XF,
United Kingdom
London, SE1 3XF,
United Kingdom
44 20 7908-6488
Professional Services
Agent3 Technographics
Agent3 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agent3 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 Agent3 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agent3 has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agent3 is running and its propensity to invest more and deepen its relationship with Rocket.chat , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agent3 revenues, which have grown to $50.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agent3 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agent3 Tech Stack and Enterprise Applications
Agent3 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Agent3 deployed Rocket.chat on its website to provide customer-facing messaging and conversational touchpoints. Agent3 implemented Rocket.chat as a Chatbots and Conversational AI application to support inbound client inquiries and real-time website engagement.
The implementation emphasizes the web chat widget and conversational user interface, with configuration of role-based access for agents, message persistence, and notification workflows. Rocket.chat was configured to enable live agent handoff and to host scripted conversational flows, leveraging typical Chatbots and Conversational AI capabilities for routing and session management.
Operational ownership sits with client-facing teams, primarily sales and account management, with administration managed by the internal IT function. The rollout focused on website instrumentation and governance around response SLAs and agent permissions, aligning conversational handling to existing client service processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Agent3 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Agent3 implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The company website indicates active use of Google Workspace, reflecting a cloud-hosted deployment for core productivity and communication across this 31 person professional services firm.
The Google Workspace (Formerly Google G-Suite) deployment centers on standard Workspace capabilities, including Gmail for corporate email, Google Drive for centralized document storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for remote meetings, all administered through the Workspace Admin console. Configuration and governance practices align with common Collaboration deployments, including domain managed user accounts, shared drive structures for project teams, and administrator controls for access and retention.
Operationally the implementation supports project delivery, client communication, and internal operations, with administrative governance applied at the organization level. The public site presence of Google Workspace signals vendor hosted collaboration services are in use rather than on premises infrastructure, and rollout and policy enforcement are consistent with small firm administration patterns for Collaboration tooling.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Agent3 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Agent3 implemented Algolia Search on their public website, adopting Algolia Search as the firm’s Application, Web and Enterprise Search capability to power site search and content discovery. The implementation is focused on the customer facing website rather than internal systems, with Algolia Search embedded in the site experience to surface pages, case studies, and service descriptions.
The deployment uses Algolia Search's hosted search architecture and API driven indexing model, configured for instant search, autocomplete, relevance tuning, faceted navigation, and search analytics. Implementation work centers on indexing the website content pipeline, configuring ranking and typo tolerance, and instrumenting client side search widgets to call Algolia Search endpoints for low latency results.
Operational ownership is aligned with the web and digital teams, who manage content indexing cadence, relevance adjustments, and search configuration through Algolia Search administrative tools. Governance has been organized around content publishing workflows and search relevance review, with the primary operational scope limited to the public website and client experience functions.
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Agent3 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation, Sales Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Agent3 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Agent3 PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Agent3 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Agent3 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Agent3 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agent3
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Agent3 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agent3 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agent3 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Agent3 Technographics
Agent3 is a Professional Services organization based in United Kingdom,
with around 31 employees and annual revenues of $50.6 million.
Agent3 operates a diverse technology stack with applications such as
Rocket.chat, Google Workspace (Formerly Google G-Suite) and Algolia Search,
covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Agent3 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rocket.chat, Google and Algolia.
Agent3 recently adopted applications including
Freshservice in 2023, Hubspot Live Chat in 2022 and Zoho Mail in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agent3’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agent3’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agent3 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.