AGFA HealthCare
AGFA HealthCare Technographics
AGFA HealthCare Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AGFA HealthCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4819 AGFA HealthCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AGFA HealthCare has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2011, SAP SuccessFactors Employee Central for Core HR in 2018, ServiceNow Field Service Management for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AGFA HealthCare is running and its propensity to invest more and deepen its relationship with Serrala , SAP , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AGFA HealthCare revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AGFA HealthCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AGFA HealthCare Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, AGFA HealthCare implemented Serrala FinanceSuite Accounts Payable as its AP Automation platform. The deployment positioned Serrala FinanceSuite Accounts Payable to centralize invoice intake and automate accounts payable workflows across the finance organization, aligning the application with AGFA HealthCare's SAP financial landscape to support integrated cash application processing.
The implementation emphasized core AP Automation capabilities including electronic invoice capture and classification, invoice matching and exception routing, configurable approval workflows, and automated payment file generation. Serrala FinanceSuite Accounts Payable was configured to reduce manual touchpoints in invoice processing and to enforce standardized rules for three way matching and payment scheduling.
Integration work focused on posting AP entries and payment information into SAP, and on closing the loop between payables activity and cash application processes within the SAP general ledger. The implementation included interfaces for payment file exchange and reconciliation to support automatic cash application flows, enabling finance teams to reconcile incoming payments against open payables more consistently.
Governance changes accompanied the rollout, with centralized AP processing standards, role based approval policies, and structured exception handling introduced to support the automated workflows. The program supported a move from fragmented to integrated cash application in SAP, while Serrala FinanceSuite Accounts Payable served as the AP Automation hub connecting invoice processing, approvals, and payment orchestration.
|
 |
|
|
ERP Financial | ERP Financial Management |
|
2023 | 2023 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, AGFA HealthCare implemented SAP SuccessFactors Employee Central, establishing a cloud-based Core HR platform to consolidate global HR master data and workforce processes. The deployment positioned SAP SuccessFactors Employee Central as the primary system of record for employee data and core HR transactions across the organization.
The implementation emphasized configuration of core HR capabilities including employee master data management, absence management through Time Off, and enhanced global HR reporting and organizational management. Configuration work focused on standardizing data models and business rules to support downstream HR workflows and centralized reporting across sites.
Operational coverage extended to the global HR organization, HR Shared Service Payroll, and regional HR teams including Belux and Antwerp, with the platform used to centralize payroll support processes and time off administration while retaining attention to local compliance. The cloud deployment enabled unified HR workflows across shared services and regional HR operations.
Governance and process restructuring were driven by internal HR program leadership, with Global HR Project Manager involvement in process optimization, reporting rationalization, merit and bonus process streamlining, role assignment projects for regulatory training, and preparation for ISO and FDA audits and GDPR compliance. Efforts emphasized aligning HR quality, regulatory controls, and process documentation with the new SAP SuccessFactors Employee Central Core HR environment.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, AGFA HealthCare implemented ServiceNow Field Service Management to centralize Field Service Management workflows and contract administration. The deployment emphasized Contract Management, Field Service operations, and Configuration Management as core functional areas, with project leadership based in Mortsel beginning in January 2016 and continuing under the same program oversight.
ServiceNow Field Service Management was configured to support contract entitlements, work order lifecycle orchestration, scheduling and dispatch for field teams, and configuration item tracking tied to configuration management processes. Configurations included role based access for technicians and contract administrators, work order templates, and service level alignment to contract terms, reflecting typical Field Service Management capabilities for orchestration and operational control.
Rollout followed a project managed, phased approach across field operations and contract management groups, establishing centralized administration in ServiceNow and standardized workflows for service requests, dispatch, and configuration governance. Governance concentrated on aligning work order processes to contract entitlements and configuration records, enabling consolidated operational oversight of field service and contract functions.
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2019 | 2019 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2023 | 2023 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2023 | 2023 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Engagement | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2011 | 2011 |
|
|
|
|
|
Treasury Management | TRM |
|
2008 | 2008 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
IT Decision Makers and Key Stakeholders at AGFA HealthCare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AGFA HealthCare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AGFA HealthCare Technographics
AGFA HealthCare is a Professional Services organization based in Belgium,
with around 4819 employees and annual revenues of $1.20 billion.
AGFA HealthCare operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, SAP SuccessFactors Employee Central and ServiceNow Field Service Management,
covering areas like AP Automation, Core HR and Field Service Management.
AGFA HealthCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and ServiceNow.
AGFA HealthCare recently adopted applications including
SAP S/4 HANA in 2023, SAP Analytics Cloud in 2023 and SAP BusinessObjects in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AGFA HealthCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AGFA HealthCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AGFA HealthCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.