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Agilab Technographics
Agilab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Agilab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agilab has purchased the following applications: Oracle Analytics Cloud for Analytics and BI in 2019, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilab is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilab revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agilab Tech Stack and Enterprise Applications
Agilab Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
Agilab deployed Oracle Analytics Cloud in 2019 to provide a cloud-based analytics foundation for its professional services practice. The Oracle Analytics Cloud implementation, grouped under Analytics and BI, is used to deliver customer-facing solutions that streamline costs and improve collaboration between departments, while enabling expansion of offerings into IoT use cases.
The implementation focused on core Analytics and BI capabilities, including interactive dashboards, data visualization, self-service data preparation, semantic modeling, and embedded analytics for client engagements. Oracle Analytics Cloud was configured to support predictive and descriptive analytics workflows, and to publish reusable semantic layers and visual assets that consultants can apply across projects.
Operationally the deployment supports Agilab as a small professional services firm, with analytics assets consumed by delivery teams and by client stakeholders to improve cross-department decision making and cost management. Governance was organized around a centralized semantic model and standardized dashboards to ensure consistency across engagements, with phased rollout of assets through client engagements and internal adoption. The integration posture emphasizes connections to customer data sources and cloud data ingestion patterns consistent with Analytics and BI implementations, enabling Agilab to extend analytics models into IoT scenarios as part of its solution expansion.
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Agilab Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Agilab implemented Microsoft 365 as its Collaboration platform. The 10-employee French professional services firm is using Microsoft 365 on their website and as the primary collaboration layer for internal and client-facing workflows, consolidating communication and document management across the small organization.
Microsoft 365 deployment for Agilab aligns with a cloud-hosted tenant model and includes category-aligned capabilities such as Exchange Online for email, SharePoint Online and OneDrive for Business for file storage and content management, and Microsoft Teams for synchronous collaboration. Administration and governance are handled through the Microsoft 365 tenant model with centralized administration and basic policy controls suited to a compact operational footprint, and operational coverage emphasizes consulting, client delivery, and website surface points that leverage Microsoft 365 services for contact and content provisioning.
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Agilab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Agilab implemented Zendesk Service as its Customer Support platform on the company website. Agilab uses Zendesk Service to centralize customer inquiries for its professional services business function, embedding the web widget to capture client tickets and route requests to internal staff.
The Zendesk Service deployment is a cloud SaaS configuration focused on web-based ticketing and self-service support, with standard Customer Support capabilities such as a knowledge base, ticket lifecycle management, and automated routing typical of the category. Operational ownership is concentrated within client-facing delivery and support workflows at the firm, with the website integration serving as the primary intake channel and the Zendesk Service application providing the case management and customer communication layer.
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Marketing Automation | CRM |
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2017 | 2017 |
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Agilab ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Agilab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agilab
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Agilab Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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