Alphen Aan Den Rijn, 2404 WE,
Netherlands
Agile Software Technographics
Agile Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agile Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26 Agile Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agile Software has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2016, Twilio Sendgrid for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agile Software is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agile Software revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agile Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agile Software Tech Stack and Enterprise Applications
Agile Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Agile Software implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform and surfaced the service on its corporate website. The cloud-hosted deployment of Google Workspace (Formerly Google G-Suite) provides domain-managed email, calendar, cloud storage and document collaboration to the 26 employee professional services organization, establishing the application as the primary Collaboration solution for Agile Software.
Configuration centers on standard Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides and the Admin Console, with account provisioning and domain settings used to control access and sharing. Operational coverage is company-wide across client delivery, internal collaboration and administrative functions, using shared drives and group mailboxes to coordinate client work and back-office tasks. Governance is applied through Google Workspace administrative policies, user account management and sharing controls appropriate to a small professional services firm, and the implementation is observable from the company website presence of the service.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Agile Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Agile Software deployed Zendesk Service on their website to manage client inquiries and support requests for its Professional Services operations. Zendesk Service Customer Support is provisioned as a cloud SaaS front-line channel and is embedded on the public site through a web widget that captures tickets and customer messages. The implementation centers on ticket routing, web-based contact forms, and email capture to create a centralized queue for small team handling.
Configuration and modules emphasize core ticketing, agent views, macro responses, and a public help center to support self-service and scripted triage workflows scaled to a 26 employee organization. Governance includes role-based agent access, basic SLA tagging and escalation rules to coordinate response responsibilities between support and delivery teams. Agile Software uses Zendesk Service Customer Support to operationalize customer support workflows for its professional services business function.
|
Agile Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, Agile Software integrated Twilio Sendgrid as its Transactional Email provider on its website. The implementation centralizes outgoing website triggered messages and transactional notifications for the Netherlands based professional services firm which operates with 26 employees. Twilio Sendgrid is used to deliver account alerts, form responses and service notifications originating from public site interactions.
The deployment leverages Twilio Sendgrid capabilities commonly used in Transactional Email implementations, including SMTP relay, Web API calls, template driven transactional email, suppression list management and deliverability controls. Configuration emphasizes programmatic invocation from website backend components and centralized template management to maintain consistent customer facing messaging. Event level delivery notifications and webhook based status updates are used to surface bounces and delivery issues into operational monitoring.
Operational coverage is concentrated on the corporate website and adjacent customer support and account administration functions, aligning email flows with support workflows and automated notifications. Governance focuses on template version control, API key management and suppression handling, with development and web teams owning configuration and access. The implementation scope is modest and proportional to Agile Software size, oriented toward reliable transactional email delivery rather than broader marketing automation.
|
Agile Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Agile Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agile Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||