Agilent Technologies
5301 Stevens Creek Blvd,
Santa Clara, 95051, CA,
United States
Santa Clara, 95051, CA,
United States
1 800-227-9770
Life Sciences
Agilent Technologies Technographics
Agilent Technologies Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilent Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Agilent Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agilent Technologies has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Oracle PeopleSoft HCM for Core HR in 2012, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilent Technologies is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilent Technologies revenues, which have grown to $6.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilent Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agilent Technologies Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Agilent Technologies implemented SAP ERP ECC 6.0 to establish core ERP Financial capabilities across its Finance and Sales operations. The program engaged management and business decision makers to capture business requirements and proceeded through design, realization, and testing phases to align technical design specifications with business needs.
Configuration work addressed Finance and Sales & Distribution modules, role based user security, and performance tuning. The implementation incorporated SAP HANA modeling, creation of Information Views, attribute analytic and calculation views, and customization of HANA Live Query Views to reflect SAP ERP ECC 6.0 customizations. Teams used HANA Lifecycle Manager for transporting HANA objects to production, applied SQL script debugging and optimization, and tuned jobs for high volume transformation scenarios. Business intelligence deliverables included development of WEBI reports, XCELCIUS dashboards, CRYSTAL reports, universes, OLAP and Office Analysis artifacts, and Design Studio visualizations.
Integrations and data connectivity explicitly referenced SAP HANA and SAP BW as analytics layers and linked SAP R/3 and ECC data sources for reporting and ETL. The landscape connected to relational sources such as Oracle, Microsoft SQL Server, and Teradata through DS data stores and ETL processes using PL/SQL and standard ETL tooling. Operational tooling included Solution Manager for application lifecycle management and SLT Monitoring for replication oversight, while BI and reporting teams were tasked with deriving insights from SAP ERP ECC 6.0 systems.
Governance and operational processes emphasized transport management via HANA Lifecycle Manager, role based access controls, and structured requirements intake with management stakeholders. Delivery practices covered specification driven development, realization, testing and production transport workflows, along with ongoing troubleshooting, error analysis, and optimization of application components and reporting performance.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2018 | 2018 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2008 | 2008 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2017 |
In 2012, Agilent Technologies implemented Oracle PeopleSoft HCM as its Core HR application. Oracle PeopleSoft HCM supported US payroll and HR administration tasks and was configured to handle multi-state payroll processing, with specific emphasis on payroll validation and reconciliation and ownership of records retention.
The implementation encompassed functional capabilities for payroll processing, employee records management, tax reporting and executive compensation reporting, and generation of payroll outputs including W2c and 1099 forms. Oracle PeopleSoft HCM was used to manage stock payroll processing and to build tax department reports, aligning Core HR master data with payroll and compliance reporting workflows.
The PeopleSoft deployment operated alongside a heterogeneous payroll ecosystem that included North Gate Arinso, SAP, ADP Global View and ADP Etime, with operational responsibilities that included researching and resolving issues raised by vendors and partners. Operational coverage focused on multi-state US payroll and jurisdictional tax obligations, including Nevada modified business tax and Puerto Rico chauffeur tax, and required collaboration with shareholder records and other departments to produce reports for federal and state agencies.
Governance and process restructuring emphasized records retention ownership, management of the OFIS system to enable document upload and retrieval by managers, and support for SOX audit processes. Day-to-day operations included responding to employee escalations, transferring processes to other departments, creating W2c and 1099 forms, and maintaining payroll validation and reconciliation procedures, supported by staff payroll certification and recertification credits.
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2015 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2013 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2016 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Agilent Technologies deployed TeamSupport SnapEngage on its public website. The TeamSupport SnapEngage implementation is categorized as Chatbots and Conversational AI and furnishes a website chat channel for customer engagement. The deployment takes the form of an embedded website widget delivering live chat and automated conversational flows to handle inbound inquiries.
Functional modules implemented align with common Chatbots and Conversational AI capabilities, including live agent handoff and automated message flows, canned responses, visitor lead capture, and conversation transcript logging to preserve support context. Operational scope centers on customer service and sales inquiry workflows routed through the website, with configuration and administration managed by Agilent support teams to control messaging, routing rules, and transcript retention. The full application name TeamSupport SnapEngage is used to identify the platform in Agilent's web support stack.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Engagement | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2016 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Database Management | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Agilent Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Agilent Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Agilent Technologies Technographics
Agilent Technologies is a Life Sciences organization based in United States,
with around 18000 employees and annual revenues of $6.51 billion.
Agilent Technologies operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oracle PeopleSoft HCM and TeamSupport SnapEngage,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Agilent Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and TeamSupport.
Agilent Technologies recently adopted applications including
TeamSupport SnapEngage in 2021, Criteo Commerce Media Platform in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agilent Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agilent Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agilent Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.