London, W12 7RZ,
United Kingdom
Agilisys Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Agilisys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 978 Agilisys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Agilisys has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Greenhouse ATS for Applicant Tracking System in 2020, Microsoft Dynamics 365 Field Service for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agilisys is running and its propensity to invest more and deepen its relationship with Microsoft , Greenhouse , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agilisys revenues, which have grown to $128.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agilisys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Agilisys implemented Microsoft Dynamics 365 for Finance and Operations to establish a core ERP Financial platform for its professional services organization. The implementation was scoped to provide sector expertise in the MS 365 product suite, with senior technical leadership embedded in the Practice to translate Business Technology and Products Strategy into solutions for a diverse client base in the United Kingdom.
Microsoft Dynamics 365 for Finance and Operations was configured to support standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, procurement, project accounting, fixed assets, and financial reporting. Non functional requirements such as scalability, security, availability, reliability, and performance were explicitly addressed in design guidance and configuration decisions, reflecting the stated responsibility to ensure these attributes were met across the deployment.
Operational coverage included finance teams, project delivery and transformation services, and solutioning for client engagements across the UK, with the IT Professional and Transformation Services teams working closely on technical delivery and migration planning. The program included end user migration methodologies and techniques and produced technical documentation to facilitate planning, execution, and handover into business as usual operations.
Governance and architecture responsibilities emphasized championing good design principles, maintaining MS 365 standards and practices, communicating complex IT architecture in business terms to stakeholders, and mentoring less experienced team members to embed the technical architecture strategy in delivery. The implementation positioned Microsoft Dynamics 365 for Finance and Operations as Agilisys' ERP Financial backbone for finance and project accounting functions, and supported bid activity and business case development through architecture level input and continuous review of platform developments.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Agilisys implemented Greenhouse ATS as its Applicant Tracking System. Greenhouse ATS is embedded on the Agilisys public careers site to capture applicant submissions and manage job postings and candidate intake flows.
The deployment emphasizes core Applicant Tracking System capabilities, including requisition creation and approval, job posting management, candidate pipelines, interview scheduling, structured interview scorecards, and offer tracking. Greenhouse ATS was configured with role based permissions for recruiters and hiring managers, templated hiring stages, and configurable candidate stages to align with Agilisys recruitment workflows.
The implementation integrates the Agilisys careers page directly with Greenhouse ATS to route applications into a centralized recruiting workflow and candidate record. Operational ownership sits with Talent Acquisition and HR, supporting hiring across Agilisys UK operations and enabling hiring managers to participate in structured review and decision workflows.
Governance was established through standardized hiring workflows and interview kits to enforce consistent evaluation and through access controls to protect candidate data and maintain auditability. The configuration emphasizes system driven recruiting processes, using Greenhouse ATS to instrument candidate movement through defined pipelines and to support consistent hiring governance.
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2008 | 2008 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Agilisys implemented Microsoft Dynamics 365 Field Service to deliver Field Service Management capabilities across its training services and public sector practice. The Microsoft Dynamics 365 Field Service deployment focused on unifying field scheduling, work order execution and customer engagement workflows with existing customer relationship modules.
Configuration and functional scope included typical Field Service Management capabilities such as scheduling and dispatch, work order and asset management, technician mobile access, and preventive maintenance orchestration. Automation and mobile forms were implemented using Microsoft Power Platform components, including Power Apps and Power Automate, while Power Virtual Agents supported initial service request triage.
Integration architecture tied Microsoft Dynamics 365 Field Service into Microsoft Dynamics 365 Customer Engagement, Customer Service, Dynamics CRM, Dynamics 365 for Marketing and Customer Insights. An Azure integration layer used Logic Apps and Service Bus with BizTalk for platform connectivity, and analytics and reporting were delivered through Azure Analysis Services, Power BI and SQL Data Warehouse, with Cognitive Services applied for advanced data processing. The solution also connected to the Agilisys Public Sector Platform to align field operations with sector-specific delivery models.
Governance and operational controls emphasized centralized identity and access management via Azure AD, AD B2C and Ping Identity to enforce role based access and secure external authentication. The implementation restructured service delivery workflows to centralize scheduling and orchestration, aligning field operations with customer engagement and marketing functions for end to end service lifecycle management.
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Professional Services Automation | ERP Services and Operations |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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