Portland, DT5 1BB,
United Kingdom
Agincare Group Technographics
Agincare Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agincare Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2081 Agincare Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agincare Group has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agincare Group is running and its propensity to invest more and deepen its relationship with Tawk.to , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agincare Group revenues, which have grown to $49.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agincare Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agincare Group Tech Stack and Enterprise Applications
Agincare Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Agincare Group implemented Tawk.to on its public website. Tawk.to is deployed as a customer-facing chat solution within the Chatbots and Conversational AI category, providing an embedded web chat and messaging interface to manage real-time and asynchronous visitor interactions, and supporting typical conversational workflows for customer engagement.
The deployment is web-based, using the Tawk.to widget to instrument site pages and surface conversations in Agincare’s customer engagement layer, directing inbound web inquiries to support and sales intake processes. Operational scope is the Agincare customer-facing website serving users in the United Kingdom, with governance focused on aligning response workflows and agent access to the chat stream to standardize handling of service and appointment related inquiries.
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Agincare Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Agincare Group deployed Slack Connect as part of its Collaboration tooling. The rollout included use of Slack on the corporate website to enable direct external messaging, while provisioning enterprise Slack workspaces to support internal communications across its United Kingdom operations and care teams. Adoption targeted both corporate functions and field care staff, aligning digital collaboration with operational schedules and cross-site coordination.
Slack Connect was configured to deliver core Collaboration capabilities, including channel based collaboration, external partner channels through Slack Connect, file sharing and searchable message history. Governance focused on workspace administration, channel naming conventions, access controls for external connections and policy driven onboarding to control external collaboration. The implementation emphasized operational controls and collaboration workflow standardization to manage cross organizational communication and external stakeholder engagement.
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Agincare Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Agincare Group deployed Hotjar on its public website to support Customer Experience initiatives. The deployment focused on capturing client journey behavior using Hotjar session recordings, heatmaps, on-site surveys and conversion funnel observation to inform UX and site content decisions. Hotjar was instrumented across the corporate website, providing qualitative session data and direct user feedback to teams responsible for UX, product and marketing.
Configuration emphasized anonymized data capture, consent alignment and selective sampling to manage data volume and privacy exposure while preserving usability signals. Operational governance included centralized access controls, role based review workflows for recordings and feedback, and tagging conventions to route insights into existing website optimization processes. The Hotjar implementation serves as Agincare Group's Customer Experience instrumentation layer on the website, used to surface behavioral signals for iterative site improvements.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Agincare Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Agincare Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Agincare Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Agincare Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Agincare Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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