Agoda Thailand
999/9 Rama I Road, The Offices at Central World, 27th floor Patuwan,
Bangkok, 10330,
Thailand
Bangkok, 10330,
Thailand
66 2 625 9100
Leisure and Hospitality
Agoda Thailand Technographics
Agoda Thailand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Agoda Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Agoda Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Agoda Thailand has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Agoda Thailand is running and its propensity to invest more and deepen its relationship with Greenhouse , Workday , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Agoda Thailand revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Agoda Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Agoda Thailand Tech Stack and Enterprise Applications
Agoda Thailand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2018 |
In 2014, Agoda Thailand implemented Greenhouse ATS as its Applicant Tracking System. Greenhouse ATS is used on Agoda's careers website to publish vacancies and capture candidate applications, with the careersatagoda.com recruitment pages operating as the public intake channel for applicants. The implementation centralized candidate intake for HR and talent acquisition functions across Agoda Thailand, aligning recruiting activity with corporate hiring needs.
The deployment leverages standard Applicant Tracking System capabilities in Greenhouse ATS, including job posting management, candidate tracking, interview orchestration, and offer workflow configuration. Configuration emphasized structured hiring pipelines, role-based permissions for recruiters and hiring managers, and automated candidate status updates to maintain an auditable recruitment record. The implementation follows a cloud-hosted ATS architecture pattern, integrating web form submission on the careers site with centralized applicant data to support HR operations and recruiting governance.
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Core HR | HCM |
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2014 | 2018 |
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Agoda Thailand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Agoda Thailand deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capability. The deployment embeds Cisco Webex Meetings on agoda.com/th to enable browser-based meeting joins, scheduled conference sessions, and direct web-initiated collaboration flows from the public site.
Functional implementation leverages core Cisco Webex Meetings features including video conferencing, audio conferencing, screen sharing, and in-browser join flows, with configuration focused on web embedding and client-side compatibility. Operational responsibility for Cisco Webex Meetings falls to Agoda Thailand's IT and digital product teams, covering internal corporate collaboration and customer-facing interactions initiated from the website, and governance emphasizes meeting provisioning, external guest access workflows, and centralized configuration of meeting features to ensure consistent Audio Video and Web Conferencing behavior across the site.
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Collaboration | Collaboration |
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2021 | 2021 |
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Agoda Thailand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Agoda Thailand deployed DocuSign eSignature on its website to enable web-based Digital Signing for agreements and authorizations initiated through its consumer-facing site. The deployment is scoped to Agoda Thailand operations and aligns the DocuSign eSignature application with online transaction flows on the corporate website.
The implementation leverages core DocuSign eSignature capabilities, including embedded signing sessions, reusable templates, envelope management, signer authentication, and audit trail capture. Configuration work focused on template design for standard document types, automated signer routing, and enforcement of signature and identity verification workflows consistent with Digital Signing practices.
Integration architecture centers on embedding DocuSign eSignature into the Agoda Thailand website using DocuSign APIs, supporting in-session signature collection and server-side envelope creation. Operational ownership and day-to-day administration is positioned with commercial and legal operations, who manage template libraries, recipient roles, and signing policies.
Governance measures established during rollout included centralized template control, role-based access controls for administrators and senders, and retention of audit logs for signature evidence and compliance. The narrative describes Agoda Thailand DocuSign eSignature as a web-integrated Digital Signing layer supporting online contract execution via the company website.
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Web Content Management | Content Management |
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2021 | 2021 |
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Agoda Thailand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Agoda Thailand TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Agoda Thailand PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Agoda Thailand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Agoda Thailand CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Agoda Thailand
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Talent Management and HRBP | Director | HR | |
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Director, Recruitment Ops & Compensation & Benefits | Director | HR | |
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Vice President, People & Organization Development | VP | HR | |
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Director of IT Operations | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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Senior Financial Systems Specialist | Non Manager | IT | |
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Apps Being Evaluated by Agoda Thailand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Agoda Thailand IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Agoda Thailand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Agoda Thailand Technographics
Agoda Thailand is a Leisure and Hospitality organization based in Thailand,
with around 2000 employees and annual revenues of $350.0 million.
Agoda Thailand operates a diverse technology stack with applications such as
Greenhouse ATS, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Digital Signing.
Agoda Thailand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Cisco Systems and DocuSign.
Agoda Thailand recently adopted applications including
SS&C Blue Prism in 2024, Cisco Webex Meetings in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Agoda Thailand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Agoda Thailand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Agoda Thailand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.