AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Air Europa Lineas Aereas Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bizneo HR Legacy Bizneo Absence Manager Absence and Leave Management HCM n/a 2020 2020
In 2020, Air Europa implemented Bizneo Absence Manager as part of its adoption of the Bizneo HR suite. Bizneo HR cites a testimonial referencing Air Europa that describes centralizing HR workflows, consolidating reports, and enabling manager self-service for Spain, and Bizneo Absence Manager was implemented to address absence and leave processes within that program. The implementation focused on core Absence and Leave Management capabilities including vacation and absence tracking, configurable approval workflows, and centralized reporting and self-service for managers. Bizneo Absence Manager was configured to support HR and people manager workflows in Spain, establishing a centralized process and governance model for absence approvals and operational reporting across the HR function.
Learning and Development HCM 2021 2021
Performance and Goal Management HCM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2024 2024
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pegasystems Legacy Pega Platform Business Process Management ERP Services and Operations n/a 2022 2022
In 2022 Air Europa implemented Pega Platform as a Business Process Management solution to unify passenger interactions and enable a customer centric operational model. The deployment was positioned to address inconsistent engagements by consolidating process orchestration and customer decisioning across passenger touchpoints. Air Europa used Pega Platform to create a 360° customer view and to manage every interaction from bookings to baggage claims, targeting passenger experience and contact center workflows. Functional focus included transforming core processes such as overbooking and claims while enabling real time, contextual messaging and personalized offers for ancillaries and destinations. The implementation embedded next best action decisioning and agent guidance capabilities so contact center staff could react to passengers with alternative flights, compensation, or tailored offers. Pega Platform provided orchestration across booking workflows, baggage and claims operations, contact center case handling, and loyalty enrollment paths to support consistent, contextual experiences across channels. Governance centered on standardizing agent workflows and operational rules to ensure consistent customer treatment and faster resolution of queries. Process automation and centralized decision logic underpinned the rollout, allowing Air Europa to deliver one to one personalization and real time communications while reducing time to market for new offers. Reported results from the Pega Platform implementation included improved operational and process efficiency, reduced IT cost and time to market, clearer personalized and contextual communications, a consistent experience across channels, quicker resolution of customer queries, and growth in loyalty program enrollment and overall customer satisfaction.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2024 2024
Customer Experience CRM 2017 2017
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2023 2023
Tag Management CRM 2014 2014
Tag Management CRM 2014 2014
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2017 2017
eCommerce Fraud Protection eCommerce 2017 2017
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Expense Management ERP Financial Management 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IT Service Management ITSM 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2017 2017
IT Decision Makers and Key Stakeholders at Air Europa Lineas Aereas
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Air Europa Lineas Aereas Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Air Europa Lineas Aereas Technographics

Air Europa Lineas Aereas is a Transportation organization based in Spain, with around 2751 employees and annual revenues of $750.0 million.

Air Europa Lineas Aereas operates a diverse technology stack with applications such as Bizneo Absence Manager, Microsoft Azure Cloud Services and Pega Platform, covering areas like Absence and Leave Management, Application Hosting and Computing Services and Business Process Management.

Air Europa Lineas Aereas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bizneo HR, Microsoft and Pegasystems.

Air Europa Lineas Aereas recently adopted applications including Slack Connect in 2022, Atlassian Jira Service Desk in 2022 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Air Europa Lineas Aereas’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Air Europa Lineas Aereas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Air Europa Lineas Aereas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.