New Delhi, 110001,
India
Air India SATS Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Air India SATS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Air India SATS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air India SATS has purchased the following applications: SAP Business One for ERP Financial in 2020, ZingHR Workforce Management for Workforce Management in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air India SATS is running and its propensity to invest more and deepen its relationship with SAP , ZingHR , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air India SATS revenues, which have grown to $6.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air India SATS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP Financial Management | Ibm | 2020 | 2020 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ZingHR | Legacy | ZingHR Workforce Management | Workforce Management | HCM | n/a | 2023 | 2023 |
In 2023, Air India SATS implemented ZingHR Workforce Management to streamline HR processes across its India operations. The deployment targeted end-to-end recruitment-to-settlement workflows, attendance management, learning integrations and statutory compliance, positioning ZingHR Workforce Management as the primary system for HR and payroll-oriented operational control.
Configuration used core Workforce Management capabilities alongside the Time & Attendance and Payroll modules, enabling automated time capture, roster and shift rule configuration, and payroll input feeds aligned to regional labor regulations. The implementation emphasized recruitment-to-settlement workflow orchestration, configurable leave and attendance policies, and integration points for learning records to maintain training and certification data.
Integrations were scoped to exchange attendance and learning records with existing training systems and to produce compliance-oriented reporting, improving consistency of statutory filings across India. Operational coverage consolidated HR, payroll and compliance functions within Air India SATS India operations, centralizing reporting and audit trails for regional HR governance.
Governance and rollout instituted standardized workflows and centralized reporting controls, allowing the HR organization to manage recruitment, attendance, learning and settlement processes inside ZingHR Workforce Management. Reported results emphasize more consistent reporting and improved regulatory compliance in the region.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Tag Management | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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